jimleeder123 Posted November 11, 2015 Share Posted November 11, 2015 Sorry if this is in the wrong section. I have a domain - www.thepizzacompany.co.uk - I changed the nameservers for it on 123 reg to my company's nameservers two days ago, but it hasn't come up with the files on our server yet. A wordpress website should be there. Has it been fully propagated yet or does it need more time? Or anymore input from me? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
requinix Posted November 11, 2015 Share Posted November 11, 2015 ns[12].prophettech.co.uk? They're refusing DNS queries... Quote Link to comment Share on other sites More sharing options...
jimleeder123 Posted November 11, 2015 Author Share Posted November 11, 2015 What do you mean? An example of a website working on the server is www.justgeordies.co.uk. Quote Link to comment Share on other sites More sharing options...
requinix Posted November 11, 2015 Share Posted November 11, 2015 If I run nslookup on Windows I get ------------ Server: www.newcastlesedationclinic.co.uk Address: 88.208.228.254 ------------ SendRequest(), len 39 HEADER: opcode = QUERY, id = 2, rcode = NOERROR header flags: query, want recursion questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: thepizzacompany.co.uk, type = ANY, class = IN ------------ ------------ Got answer (39 bytes): HEADER: opcode = QUERY, id = 2, rcode = REFUSED header flags: response, want recursion questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: thepizzacompany.co.uk, type = ANY, class = IN ------------ *** www.newcastlesedationclinic.co.uk can't find thepizzacompany.co.uk.: Query refusedCompare that to the output for that working site. ------------ Server: azzuriuk.com Address: 88.208.228.254 ------------ SendRequest(), len 36 HEADER: opcode = QUERY, id = 2, rcode = NOERROR header flags: query, want recursion questions = 1, answers = 0, authority records = 0, additional = 0 QUESTIONS: justgeordies.co.uk, type = ANY, class = IN ------------ ------------ Got answer (242 bytes): HEADER: opcode = QUERY, id = 2, rcode = NOERROR header flags: response, auth. answer, want recursion questions = 1, answers = 6, authority records = 0, additional = 3 QUESTIONS: justgeordies.co.uk, type = ANY, class = IN ANSWERS: -> justgeordies.co.uk type = MX, class = IN, dlen = 9 MX preference = 10, mail exchanger = mail.justgeordies.co.uk ttl = 86400 (1 day) -> justgeordies.co.uk type = TXT, class = IN, dlen = 19 text = "v=spf1 +a +mx -all" ttl = 86400 (1 day) -> justgeordies.co.uk type = SOA, class = IN, dlen = 46 ttl = 86400 (1 day) primary name server = ns1.prophettech.co.uk responsible mail addr = admin.prophettech.co.uk serial = 1418996338 refresh = 10800 (3 hours) retry = 3600 (1 hour) expire = 604800 (7 days) default TTL = 10800 (3 hours) -> justgeordies.co.uk type = NS, class = IN, dlen = 2 nameserver = ns1.prophettech.co.uk ttl = 86400 (1 day) -> justgeordies.co.uk type = NS, class = IN, dlen = 6 nameserver = ns2.prophettech.co.uk ttl = 86400 (1 day) -> justgeordies.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) ADDITIONAL RECORDS: -> mail.justgeordies.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) -> ns1.prophettech.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) -> ns2.prophettech.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.230.230 ttl = 86400 (1 day) ------------ justgeordies.co.uk type = MX, class = IN, dlen = 9 MX preference = 10, mail exchanger = mail.justgeordies.co.uk ttl = 86400 (1 day) justgeordies.co.uk type = TXT, class = IN, dlen = 19 text = "v=spf1 +a +mx -all" ttl = 86400 (1 day) justgeordies.co.uk type = SOA, class = IN, dlen = 46 ttl = 86400 (1 day) primary name server = ns1.prophettech.co.uk responsible mail addr = admin.prophettech.co.uk serial = 1418996338 refresh = 10800 (3 hours) retry = 3600 (1 hour) expire = 604800 (7 days) default TTL = 10800 (3 hours) justgeordies.co.uk type = NS, class = IN, dlen = 2 nameserver = ns1.prophettech.co.uk ttl = 86400 (1 day) justgeordies.co.uk type = NS, class = IN, dlen = 6 nameserver = ns2.prophettech.co.uk ttl = 86400 (1 day) justgeordies.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) mail.justgeordies.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) ns1.prophettech.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.228.254 ttl = 86400 (1 day) ns2.prophettech.co.uk type = A, class = IN, dlen = 4 internet address = 88.208.230.230 ttl = 86400 (1 day)So, are you sure the nameservers are configured to serve that domain? 1 Quote Link to comment Share on other sites More sharing options...
jimleeder123 Posted November 11, 2015 Author Share Posted November 11, 2015 All I did for www.thepizzacompany.co.uk on 123 reg was change the nameservers to ns1.prophettech.co.uk and ns2.prophettech.co.uk. I'm sure its been over 48 hours, enough time for it to propagate. I don't understand any of the code you put up tbh, was does it mean please? (am a web developer, not a server admin guy) Quote Link to comment Share on other sites More sharing options...
requinix Posted November 11, 2015 Share Posted November 11, 2015 You updated the domain registration to use the new nameserver, great. But did you update the nameservers themselves with the information for the domain? Do the nameservers have that configuration? Because it's not magic: you have to actually tell them the DNS records for the "thepizzacompany.co.uk" and "www.thepizzacompany.co.uk" and so on. Or alternatively, did you do a zone transfer from the old nameservers to the new ones? Quote Link to comment Share on other sites More sharing options...
jimleeder123 Posted November 11, 2015 Author Share Posted November 11, 2015 I changed the nameservers from the default 123 reg ones to the prophet tech ones in the nameserver management section for the domain in the 123 reg control panel, and nothing else. Do I need to do anything else in the DNS? Quote Link to comment Share on other sites More sharing options...
Solution jimleeder123 Posted November 11, 2015 Author Solution Share Posted November 11, 2015 Its now working. Went on the Plesk on our server, restored DNS to default and it now works. Odd. Quote Link to comment Share on other sites More sharing options...
requinix Posted November 11, 2015 Share Posted November 11, 2015 I changed the nameservers from the default 123 reg ones to the prophet tech ones in the nameserver management section for the domain in the 123 reg control panel, and nothing else. Do I need to do anything else in the DNS?Yeah, there's more to it than just the nameservers. Say you have a question about your website. You go to Google and search for "where can I find my website?" Google does not tell you what the answer is, but rather it tells you where to find the answers. You still have to look at the search results. You try the first one, and you get the answer you need. Great. But maybe it doesn't have it. If not then you go to the second result. And third. Until you find your answer or run out of results and give up. Google is the domain registration. You asked it about your website and it told you where to look next. Google's search results are the list of nameservers. You try each one until you get the answer you need. All you did was tell Google what search results to show for the question. You still have to make sure that each search result has the right information. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.