I replied to them after they told me they had 5.2 installed and said that I wasn't happy with the service they were providing me on the ssl server (which is a different physical machine from what they replied with)
Date: 2014-04-19 08:57:57 Ticket Number: 848862 From: Streamline.Net ( Support )
Hi (my full name was here), Thank you for your query We fully understand your situation and your need to have the most up to date version of the SSL space. As the SSL we offer is shared and is on a different platform than our regular hosting server, it has different version of PHP and Apache Server and at the moment, its version is fixed. We have this raised to our Engineers to see if this can be applied. Please be aware at times it is not always possible to integrate all suggested changes into our systems (shared server), and for those that we do, there is a long development cycle to ensure the integration concludes in a stable and secure manner. Should there be any updates on our softwares and server, we shall inform customers immediately. With your site development, though the SSL has special security patch, we confirm though that our regular hosting server is packed with most up to date firewall and built in security. You could still load your website files on the regular space. However, if SSL is part of the requirement of your site configuration, we are afraid, the shared SSL we offer may not provide you your necessity. Should you not be able to use this facility, we can remove it and process a refund request from our higher Billing Team. Kind regards The Streamline.net team - Web hosting made easy Find answers to frequently asked questions and search our range of how-to articles at the Streamline.net Support Centre http://www.streamlinesupport.net/