I have osTicket installed on a Centos 5 Os with php5.3.3
I upgraded the osTicket from v1.9.1 to 1.9.4
I now get the following mail when I create a ticket by mailing in the support ticket
This is the mail system at host mail.mydomain.com.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<support@mydomain.com>: Command died with status 255: "/usr/bin/php -q
/var/www/html/support/api/pipe.php". Command output: PHP Fatal error:
Allowed memory size of 268435456 bytes exhausted (tried to allocate 76
bytes) in /var/www/html/support/include/class.osticket.php on line 261 PHP
Warning: Unknown: Error occured while closing statement in Unknown on line
0
The osticket guys have pointed out to me that this is a php error, but I never made any changes to the php config
When I increase the memory in php.ini to 512Mb or even 1024Mb the error persists.
Anyone have any ideas of whether the memory is set/can be set somewhere else or overriding what is in php.ini ?