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Mahan23

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Posts posted by Mahan23

    Call Center Application

    in Application Design

    Posted

    Hello Guys, 

     

    Im looking for Application for Call Agent System, Anyone familiar with the Contact Center/Call Center Solution? I need to know how well it cover the following features:

     

    -Monitoring agents activities

    -Statistical Reports of the agent's performance.

     

    I also searched on internet, I find this company, does anyone heard about them? http://centiumsoft.com/

     

    Any advice, direction or suggestion will be appreciated.

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