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Troubleshooting system


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#1 logged_with_bugmenot

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Posted 08 August 2006 - 07:06 PM

Hello everyone!  :)

I am looking for a troubleshooting system for a website, something along the lines of a "tree structure" i guess:

maybe like:

what are you having a problem with? (and then some options - links)

- planes
- boats
- cars
- helicopters


and then you can click the option you want (let's say airplanes) and it will lead to another page:

what problems are you having with planes?

-air sickness
-boring movies
-bad food
-crampy chairs


and then you choose another option (let's say bad food) and it will again lead to another page:

Recommended solution:

Bring your own food from home for the flight.


see what i'm going for here?

does something like this exist?

shouldn't be too hard to program i think.... I could perhaps program it in pascal but i'm no good in real life applications (so much for life prepareness in school...)

I would appreciate your help guys!

-Leav

p.s. Thank you "BugMeNot" -> this is a cool firefox extension! saves time!
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#2 glenelkins

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Posted 08 August 2006 - 07:17 PM

Come on m8, this is a very very very simple program to write in PHP/MySql!

You could have seperate tables in a database for each answer for example:

TABLE1: MainProblems
Field1: ID
Field2: Problem

TABLE2: SecondLevelProblems
Field1: ID
Field2: MainProblemId
Field3: SecondLevelProblem

etc etc
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#3 logged_with_bugmenot

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Posted 08 August 2006 - 07:31 PM

yeah but the thing is i have infinitesimal php coding skills.

I was looking for a system with all the admin section already written....

i assumed this would be pretty popular, but i havn't been able to find anything....

whenever i search google for "php troublshooter" it'll just pop up stuff about troubleshooting php scripts  :-\  ???

if you know of a ready made system this would help alot, though if push comes to shove and there is nothing out there, i will right something myself while learning php on the fly.... that could take months....  :P

any help would be apreciated!

Thanks again!

-Leav
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#4 logged_with_bugmenot

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Posted 09 August 2006 - 06:47 PM

I know this isn't really appropriate but I would like to give this one more chance to be read by people by bumping it up...

I really need help on this.

Please If you can help me :)

-Leav
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