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Unable to recieve email


Skylight_lady

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Hi, sorry if this is in the wrong forum but i dunno where i can get a quick reply.

 

I have a friend who has a exchange  server, all emails were working fine until his modem stopped working. So he attached a spare modem instead of the broken one. However, no mail settings were changed and everything was working yesterday, now today only the offices RECIEVING emails are causing a problem as they can't recieve any but they can send mail.

 

I am guessing that this is a firewall issue. As the new modem may have automatically changed the firewall rule.

 

I have no experiences with exchange servers. Can someone please guide me on where to look and where to get the correct settings, please?

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