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not allowed to change my password


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I have a problem logging in so they sent me a temp password when I go to the email and password page to change my password it tells me to fill the whole form OK I think they must want me to fill in the email part too even though it displays my current email correctly so I enter my email as if it's a new email and it tells me my email is already in use.  Looks like a catch 22 if I ever saw one.  I hope I don't have to use a temp password every time I come here.

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