Mahan23 Posted October 21, 2015 Share Posted October 21, 2015 Hello Guys, Im looking for Application for Call Agent System, Anyone familiar with the Contact Center/Call Center Solution? I need to know how well it cover the following features: -Monitoring agents activities -Statistical Reports of the agent's performance. I also searched on internet, I find this company, does anyone heard about them? http://centiumsoft.com/ Any advice, direction or suggestion will be appreciated. Link to comment Share on other sites More sharing options...
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