d_jkumar Posted April 1, 2017 Share Posted April 1, 2017 hi i need to group my imap reply messages with the original messages, so is there any option to pass the original messgeid as reference for the next messages ( both reply messages ). Similar to ticketing system. Link to comment Share on other sites More sharing options...
ginerjm Posted April 2, 2017 Share Posted April 2, 2017 So what interface are you using to access your mail server? Does it have such a function to retrieve message with the necessary id? That would be the thing to research. Link to comment Share on other sites More sharing options...
kicken Posted April 2, 2017 Share Posted April 2, 2017 Email messages should have a Message-ID Header which will uniquely identify that message. Replies Should have a In-Reply-To header that identifies the original message. Use those headers to build your lists. Link to comment Share on other sites More sharing options...
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