cmgmyr Posted February 8, 2007 Share Posted February 8, 2007 Hey all, I was wondering...how do you handle your billings to clients and also support for your sites? I was thinking about making my own billing/support system where my clients can log in check for invoices and pay them and/or put in a support ticket if something has gone wrong with their site/server or whatever, or put in a work request. What are your thoughts/suggestions/advice? Thanks! Quote Link to comment Share on other sites More sharing options...
Jessica Posted February 8, 2007 Share Posted February 8, 2007 There are several similar things already. I use freshbooks.com to bill my clients. Quote Link to comment Share on other sites More sharing options...
jcombs_31 Posted February 8, 2007 Share Posted February 8, 2007 quickbook is great if you actually run a business. This can handle all of your invoices/receipts, but you would need to set something up for support. I think a lot of web designers put a customer section on their site. Not a bad idea. Quote Link to comment Share on other sites More sharing options...
zq29 Posted February 9, 2007 Share Posted February 9, 2007 Well, for support, we just allow clients to call us on the telephone and for billing we email out PDF invoices generated by our accounts package. Are you so busy that you need some [automated]? system to take care of this? It's a bit of a gimmick for small businesses in my opinion and could actually be less efficient. I think these systems are only of use to SMEs and large corps. Quote Link to comment Share on other sites More sharing options...
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