Jump to content


This topic is now archived and is closed to further replies.


Mails are not recevied

Recommended Posts


We send our software upgrade details over email once a user has given his old order number and email address.

We generate the mail format using the following code:

                           $message  =     "Greetings,\n\nBlahBlahBlah\n\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=     "BlahBlahBlah\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=    "BlahBlahBlah";
               $message .=    "BlahBlahBlah\n\n";
               $message .=  "BlahBlahBlah\n\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=    "BlahBlahBlahn\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=    "BlahBlahBlah\n\n";
               $message .=    "Regards,\nKaram Chand";
               $headers .=  "Bcc: support_upgrade@xxx.com\r\n";

                           $myname  = "Karam Chand Support";
                           $myemail = "noreply@xxx.com";
                           $subject = "Blah Blah Blah - Download instructions and registration code";  
                           $ret = mail( $email, $subject, $message, $headers );


As you can see we send a BCC to us too.

We receive all the upgrade mails but sometimes some of our customers dont get it. The percentage is like 20% which is pretty huge.

What might be the problem?

Share this post

Link to post
Share on other sites


Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.