Sorry, but this is a copy/paste from another site, thought it would be helpful here.
Support Request Template
What version of phpBB are you using? phpBB 3.0.7-PL1
What is your board's URL? http://asersmia.com/twenty-thirteen
Who do you host your board with? webhostingpad.com
How did you install your board? I used a tool provided by my host
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? Yes
Is registration required to reproduce this issue? Yes
What MODs do you have installed? profile comments
blogs
mchat
What styles do you currently have installed? dark grunge/custom/prosilver
What language(s) is your board currently using? english
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? n/a
What password can be used to view this issue? n/a
When did your problem begin? Just a few days ago. My hosting provider will not do squat about it, even though I did nothing to the database to cause this issue.
Please describe your problem. it is a problem that has suddenly developed in the mysql database. I have several members that have previously registered with a " ' " (apostrophe special symbol) in their name. No problem for nearly a YEAR till just a few days ago, when the server was being sluggish yet again ( NOTE: DO NOT HOST WITH WEBHOSTINGPAD.COM as this is not an isolated incident with their server messing up a database). Now, people who have registered names cannot log in, they get a 404 not found error. Additionally, I cannot change their name to something without a ' in it through ACP, I get the same error... 404. I have to go into the DB to change it there and then I can pull up their name. And finally, when someone tries to register with a ' in their name like O'Brady, for instance, it will throw the same error. Has anyone seen this, and if so, how can it be resolved?
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