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I am using a phpmailer to send emails to users. I noticed that it only sends email if I am calling it from a page in a root directory. Say I am sending an email from contact.php and it's inside a sub folder/directory instead of the root, it won't email out. Setup is like this. include_once '../phpmailer/class.phpmailer.php'; $mail = new PHPMailer; $mail->IsSMTP(); // Set mailer to use SMTP $mail->Host = '127.0.01'; // Specify main and backup server $mail->From = 'hello@myemail.com'; $mail->FromName = 'Myname'; $mail->AddAddress($user_email); // Name is optional $mail->WordWrap = 50; // Set word wrap to 50 characters $mail->IsHTML(true); // Set email format to HTML $mail->Subject = 'Your account has been deleted!'; $mail->Body = "Hello {$username},<br><br> We are letting you know that your account has been deleted"; if(!$mail->Send()) { $errors[] = $mail->ErrorInfo; } else { if(empty($errors)) { $db->commit(); $success = 'Email sent.'; } else { $db->rollBack(); } }