dman779 Posted December 3, 2008 Share Posted December 3, 2008 Okay so this page is the Support Ticket coding for the admin section of my site. As you can see when a user is sent a new message they receive email notification that they have a New Message Waiting For Them. But I can't seem to add the same function for when users get replies to existing messages. Take a look at the code below and hopefully someone can tell me where to insert the other mail function code to make email notification available for new replies. The mail function is this part and is in the script already and working for when people are sent new messages. This is the mail function: $subject="You Have a New Private Message at Innovus Net"; $message='Dear User,<br> You have a new Private Message waiting at <a href="http://www.InnovusNet.com">InnovusNet.com</a> from the Support Team. To read or respond to this message, please login to your "Dashboard" page.<br><br> ************************<br>You will not receive E-Mail notification for replies to messages so check your Support Ticket mailbox frequently.<br> <br>Regards, <br>Innovus Net<br><br><a href="http://www.InnovusNet.com">www.InnovusNet.com</a><br><a href="mailto:admin@InnovusNet.com">Admin@InnovusNet.com</a><br>AIM: <a href="aim:goim?screenname=InnovusNet&message=Hello">Innovus Net</a>'; mailing(($_REQUEST['user_id']),$message,$subject); Main Script for page: <? require('checkAdmin.php'); //ADMIN SUPPORT include("../includes/config.php"); function escape2($var) { return $var; } require_once( "../Table.php" ); require_once("../mysql/Mysql.php"); $mysql = new Mysql(); //print_r($_POST); /*$from_morder=NULL; $tic_rm=escape2($_REQUEST['tic_rm']); if(!$tic_from_order) {*/ $ticket=escape2($_REQUEST['ticket_id']); /* } else{ $from_morder="&do_orders=viewOrder&state_id=$id&tic_rm=1"; }*/ if(!$ticket && access_rights(108))//access_rights($func_num) is used check accessble { //------------------------------------------------------------------------------------------------------------------> $period=escape2($_POST['period']); //-----------------------------------------------------------> if(($_POST['start_m'] && $_POST['start_d'] && $_POST['start_y'] ) || ($_POST['end_m'] && $_POST['end_d'] && $_POST['end_y'] )) $period=''; function mailing($id,$message,$subject) { $DomainName=mysql_query("select * from users,sites where users.id='$id' and sites.siteID=users.siteID") or die(mysql_error()); $DomainName=mysql_fetch_array($DomainName); $emailFrom="Innovus Net <info@innovusnet.com>"; $to=$DomainName; $headers = "From: Info@InnovusNet.com \r\n"; $headers .= "Reply-To: Info@InnovusNet.com \r\n"; $headers .= "MIME-Version: 1.0\r\n"; $headers .="Date: ".date('r', time())."\r\n"; $headers .="Content-Type: text/html; charset=ISO-8859-1\n"; $headers .= "Content-Transfer-Encoding: 7bit\n"; # -=-=-=- TEXT EMAIL PART $headers.="Content-Type: text/html; charset=ISO-8859-1\r\n"; $message=nl2br($message); $newmessage='<table width="100%" border="0"> <tr> <td width="31%"><img src="http://innovusnet.com/images/logo.PNG" width="309" height="127"></td> <td width="69%"> </td> </tr> <tr> <td height="32" colspan="2" background="http://innovusnet.com/images/tabr.jpg"> </td> </tr> <tr> <td height="395" colspan="2" align="left" valign="top"><table width="1160" height="342" border="0"> <tr> <td width="160" height="141"> </td> <td width="990" align="left" valign="top">'.$message.'</td> </tr> </table></td> </tr> <tr> <td colspan="2"> <p align="center"><strong>© 2008, Innovus Net, Inc. All rights reserved.</strong></p></td> </tr> </table>'; if(mail($to, $subject, $newmessage,$headers)) echo "Mail Sent to :$to<br>"; else echo "Mail Failed : $to<br>"; } //-----------------------------------------------------------> $ticket=escape2($_REQUEST['ticket']); $sel_status=escape2($_POST['sel_status']); $answered=escape2($_POST['answered']); ?> <a href="?start_message=new#newMess">Start New Message</a> <a href="?start_message=readonly#newMess">Send Read Only Message</a> <form method="post" action=""> <table width="75%" border="0" cellspacing="2"> <tbody> <tr> <td width="32%"> </td> <td width="68%" colspan="2"> </td> </tr> <tr> <td >Time : </td> <td colspan="2"> </td> </tr> <tr> <td> Select Period: </td> <td colspan="2"><select name="period" id="period"> <option <? if($period=='') echo ' selected '; ?>>Any</option> <option value="1" <? if($period=='1') echo ' selected '; ?>>Today</option> <option value="-1" <? if($period=='-1') echo ' selected '; ?>>Yesterday</option> <option value="30" <? if($period=='30') echo ' selected '; ?>>Month up to the Date</option> <option value="-30" <? if($period=='-30') echo ' selected '; ?>>Last Month</option> <option value="365" <? if($period=='365') echo ' selected '; ?>>Year up to Date</option> <option value="-365" <? if($period=='-365') echo ' selected '; ?>>Last Year</option> </select> If Custom Time is used this period will be "Any" </td> </tr> <tr> <td > Start Time: </td> <td colspan="2"><select name="start_m" > <option value="0" selected="selected">---</option> <option value="1">Jan</option> <option value="2">Feb</option><option value="3">Mar</option><option value="4">Apr</option><option value="5">May</option><option value="6">Jun</option><option value="7">Jul</option><option value="8">Aug</option><option value="9">Sept</option><option value="10">Oct</option><option value="11">Nov</option><option value="12">Dec</option> </select> <select name="start_d" > <option value="0" selected="selected">--</option> <option value="1">1</option><option value="2">2</option><option value="3">3</option><option value="4">4</option><option value="5">5</option><option value="6">6</option><option value="7">7</option><option value="8">8</option><option value="9">9</option><option value="10">10</option><option value="11">11</option><option value="12">12</option><option value="13">13</option> <option value="13">13</option> <option value="15">15</option><option value="16">16</option><option value="17">17</option><option value="18">18</option><option value="19">19</option><option value="20">20</option><option value="21">21</option><option value="22">22</option><option value="23">23</option><option value="24">24</option><option value="25">25</option><option value="26">26</option><option value="27">27</option><option value="28">28</option><option value="29">29</option><option value="30">30</option><option value="31">31</option> </select> <select name="start_y" > <option value="0" selected="selected">----</option> <? for($i=2007; $i<=date('Y');$i++) { echo '<option value="'.$i.'">'.$i.'</option>'; } ?> </select> <? if($_POST['start_m'] && $_POST['start_d'] && $_POST['start_y'] ) echo $_POST['start_m'].'-'.$_POST['start_d'].'-'.$_POST['start_y'] ; ?> </td> </tr> <tr> <td > End Time: </td> <td colspan="2"><select name="end_m" > <option value="0" selected="selected">---</option> <option value="1">Jan</option> <option value="2">Feb</option><option value="3">Mar</option><option value="4">Apr</option><option value="5">May</option><option value="6">Jun</option><option value="7">Jul</option><option value="8">Aug</option><option value="9">Sept</option><option value="10">Oct</option><option value="11">Nov</option><option value="12">Dec</option> </select> <select name="end_d" > <option value="0" selected="selected">--</option> <option value="1">1</option><option value="2">2</option><option value="3">3</option><option value="4">4</option><option value="5">5</option><option value="6">6</option><option value="7">7</option><option value="8">8</option><option value="9">9</option><option value="10">10</option><option value="11">11</option><option value="12">12</option><option value="13">13</option> <option value="13">13</option> <option value="15">15</option><option value="16">16</option><option value="17">17</option><option value="18">18</option><option value="19">19</option><option value="20">20</option><option value="21">21</option><option value="22">22</option><option value="23">23</option><option value="24">24</option><option value="25">25</option><option value="26">26</option><option value="27">27</option><option value="28">28</option><option value="29">29</option><option value="30">30</option><option value="31">31</option> </select> <select name="end_y" > <option value="0" selected="selected">----</option> <? for($i=2007; $i<=date('Y');$i++) { echo '<option value="'.$i.'">'.$i.'</option>'; } ?> </select> <? if($_POST['end_m'] && $_POST['end_d'] && $_POST['end_y'] ) echo $_POST['end_m'].'-'.$_POST['end_d'].'-'.$_POST['end_y'] ; ?> </td> </tr> <tr> <td valign="top"><label for="new_status_id">Order Status:</label></td> <td><label> <input name="sel_status" type="radio" value="0" <? if($sel_status=='0' || $sel_status==NULL) echo ' checked '; ?>> All </label><br> <label><input name="sel_status" type="radio" value="1" <? if($sel_status=='1') echo ' checked '; ?>> Open</label><br> <label><input name="sel_status" type="radio" value="4" <? if($sel_status=='4') echo ' checked '; ?>> Close </label> <br> <label><input name="sel_status" type="radio" value="9" <? if($sel_status=='9') echo ' checked '; ?>> Admin Message </label> <br> </td> <td><label> <input name="answered" type="radio" value="0" <? if($answered=='0' || $answered==NULL) echo ' checked '; ?> /> All </label> <br /> <label> <input name="answered" type="radio" value="1" <? if($answered=='1') echo ' checked '; ?> /> Last Entry by Admin</label> <br /> <label> <input name="answered" type="radio" value="2" <? if($answered=='2') echo ' checked '; ?> /> Last Entry by User</label></td> </tr> <tr> <td align="right"><input type="submit" name="s_submit" value="Search"></td> <td colspan="2"> </td> </tr> </tbody> </table> </form> <? $search='1'; if($sel_status=='1') $search .=" && support_tickets.status = 1 "; elseif($sel_status=='4') $search .=" && support_tickets.status % 4 = 0"; elseif($sel_status=='9') $search .=" && support_tickets.status = 9"; else; if($answered=='1') $search .=" && support_tickets.answered='1' "; elseif($answered=='2') $search .=" && support_tickets.answered='2' "; else; $deact=0; if($_POST['start_m'] && $_POST['start_d'] && $_POST['start_y'] ) { $startnew_time=mktime(0, 0, 0, $_POST['start_m'], $_POST['start_d'], $_POST['start_y']); $search.=' && support_tickets.time_posted>='.$startnew_time.' '; $deact=1; } if($_POST['end_m'] && $_POST['end_d'] && $_POST['end_y'] ) { $endnew_time=mktime(23, 59, 59, $_POST['end_m'], $_POST['end_d'], $_POST['end_y']); $search.=' && support_tickets.time_posted<='.$endnew_time.' '; $deact=1; } if($period && $deact==0) switch($period) { case '1': $req_time=mktime(0, 0, 0, date('n'), date('j'), date('Y')); $search.=' && support_tickets.time_posted>='.$req_time.' '; break; case '-1': $req_time=mktime(0, 0, 0, date('n'), date('j')-1, date('Y')); $end_time=mktime(23, 59, 59, date('n'), date('j')-2, date('Y')); $search.=' && support_tickets.time_posted>='.$end_time.' && support_tickets.time_posted<='.$req_time.' '; break; case '30': $req_time=mktime(0, 0, 0,date('n'), 1, date('Y')); $search.=' && support_tickets.time_posted>='.$req_time.' '; break; case '-30': $req_time=mktime(0, 0, 0, date('n')-1, 1, date('Y')); $end_time=mktime(23, 59, 59, date('n')-2, 1, date('Y')); $search.=' && support_tickets.time_posted>='.$end_time.' && support_tickets.time_posted<='.$req_time.' '; break; case '365': $req_time=mktime(0, 0, 0, 1, 1, date('Y')); $search.=' && support_tickets.time_posted>='.$req_time.' '; break; case '-365':$req_time=mktime(0, 0, 0, 1, 1, date('Y')-1); $end_time=mktime(23, 59, 59, 1, 1, date('Y')-2); $search.=' && support_tickets.time_posted>='.$end_time.' && support_tickets.time_posted<='.$req_time.' '; break; default: break; } /*if($_POST['user_sh_id']) $search = $search . "&& support_tickets.user_id='" . $_POST['user_sh_id'] . "'"; if($_POST['user_sh_email']) $search = $search . "&& users.email='" . $_POST['user_sh_email'] . "'";*/ //------------------------------------------------------------------------------------------------------------------> $sort_by=$_GET['s']; $order=$_GET['o']; if(!$sort_by) { $sort_by = 'time_posted'; $order = 'desc'; } echo "<br>Pending Support Tickets<br>"; $camp=new Table(); $colNames=array(); $format=array(); $colNames[]="Ticket ID"; $format[]=$camp->createFormat("./support_reply.php?ticket_id=", "id", "id",null); $colNames[]="Title"; $format[]=$camp->createFormat("./support_reply.php?ticket_id=", "id","title", null); $colNames[]="Date Posted"; $format[]=$camp->createFormat(null, null,"time_posted", 1); $colNames[]="Affiliate ID"; $format[]=$camp->createFormat(null, null,"user_id", null); $colNames[]="Name"; $format[]=$camp->createFormat(null, null,"first_name", null); $colNames[]="E-mail"; $format[]=$camp->createFormat(null, null,"email", null); $colNames[]="Answered"; $format[]=$camp->createFormat(null, null,"answered", 2); $colNames[]="View"; $format[]=$camp->createFormat(null, null,"id", 3); //if(!$sel_status) //$search .=" && support_tickets.status % 4 != 0 && support_tickets.status != 9 "; $search .=" && support_tickets.backlink='0' && support_tickets.user_id=users.id "; $camp->setInitial( $colNames,"support_tickets.*,users.first_name, users.email", "support_tickets,users", $search ,$sort_by,$order,1,NULL); $camp->setRow( $format ); $camp->display(); echo "<br><Br>"; } /*if(escape2($_POST['rel_order'])) { $user_id_tic=escape2($_POST['user_id_tic']); add_ticket_1($user_id_tic, $ticket); } if($_POST['rel_order_reverse']) { $user_id_tic=$_POST['user_id_tic']; add_ticket_1_reverse($user_id_tic, $ticket); if($tic_rm==1) $ticket=NULL; //ticket is changed to NULL when it is used from manage_orders.php when unmarking as order related }*/ if(escape2($_POST['newText']) && access_rights(108))//access_rights($func_num) is used check accessble { $close=$_POST['close_ticket']; //if($_POST['close_ticket']) $close=4; if(!($_POST['title'])) $errors=$errors . "Your title is invalid.<br>"; if(!$_POST['newText']) $errors=$errors . "Your message is invalid.<br>"; if(!$_POST['user_id']) $errors=$errors . "Please enter a User ID.<br>"; if(!$errors) { $answer_status=1; //answered=2 => not answered //here 1 because admin $is_insert=$mysql->doInsert("support_tickets", "(user_id, time_posted, text, title, admin, answered, status)", "('" . escape2($_POST['user_id']) . "','" . time() . "','" . escape2($_POST['newText']) . "', '". $_POST['title'] ."','". $_SESSION['adminID'] ."', '$answer_status', '$close')"); if($is_insert) echo '<br>New Message is successfully posted<br>'; $subject="You Have a New Private Message at Innovus Net"; $message='Dear User,<br> You have a new Private Message waiting at <a href="http://www.InnovusNet.com">InnovusNet.com</a> from the Support Team. To read or respond to this message, please login to your "Dashboard" page.<br><br> ************************<br>You will not receive E-Mail notification for replies to messages so check your Support Ticket mailbox frequently.<br> <br>Regards, <br>Innovus Net<br><br><a href="http://www.InnovusNet.com">www.InnovusNet.com</a><br><a href="mailto:admin@InnovusNet.com">Admin@InnovusNet.com</a><br>AIM: <a href="aim:goim?screenname=InnovusNet&message=Hello">Innovus Net</a>'; mailing(($_REQUEST['user_id']),$message,$subject); } else echo $errors; } if(escape2($_POST['text']) && access_rights(108))//access_rights($func_num) is used check accessble { $close=0; if($_POST['close_ticket']) $close=4; /*if(!($_POST['title'])) $errors=$errors . "Your title is invalid.<br>";*/ if(!$_POST['text']) $errors=$errors . "Your message is invalid.<br>"; if(!$errors) { $is_insert=$mysql->doInsert("support_tickets", "(backlink, user_id, time_posted, text, admin)", "('" . escape2($_POST['backlink']) . "','0','" . time() . "','" . escape2($_POST['text']) . "', '". $_SESSION['adminID'] ."')"); //user_id=0 for admin if($is_insert) { $answer_status=1; //answered=2 => not answered //here 1 because admin $mysql->doUpdate("support_tickets", "answered='$answer_status', status='".$close."'" ,"id='".$ticket."'"); echo "<br>Replyed Succesfully"; } else echo ' insert Error'; } else echo $errors; } if(escape2($_POST['close_ticket_wor'])) { $close=0; if(escape2($_POST['close_ticket_wor'])) $close=4; $close_wor=$mysql->doUpdate("support_tickets", "answered=1, status='".$close."'" ,"id='".$ticket."'"); if($close_wor) echo '<br>Ticket Closed.'; } if(escape2($_REQUEST['start_message'])=='new' || escape2($_REQUEST['start_message'])=='readonly') { ?> <a name="newMess"></a> <form action="<?=$_SERVER['PHP_SELF']?>" method="post"> <TABLE borderColor="#3b5998" rules="all" frame="border"> <TBODY> <TR> <TD colSpan="2">New Ticket</TD> </TR> <TR> <TD colSpan="2">Title: <INPUT maxLength="80" name="title" size="40"></TD> </TR> <TR> <TD colSpan="2"><TEXTAREA name="newText" cols="50" rows="5" height="140px" width="90%"></TEXTAREA></TD> </TR> <TR> <TD colSpan="2"> <? if(is_numeric($_REQUEST['user_id'])) { ?> <input name="user_id" type="hidden" value="<?=$_REQUEST['user_id']?>" /> <? } else { ?> Enter user ID: <input name="user_id" type="text" size="10" /> <? } if(escape2($_REQUEST['start_message'])=='new') $close_status = 1; //not closed elseif(escape2($_REQUEST['start_message'])=='readonly') $close_status = 9; //closed ?> <input name="close_ticket" type="hidden" value="<?=$close_status?>" /> <INPUT name="submit" type="submit" value="submit"></TD> </TR> </TBODY> </TABLE> <p><strong>Canned Responses</strong> (copy/paste using info below)</p> <p><strong>GREENLIGHT:</strong> Thank you for participating in the Greenlight Special – Innovus Net Launch Promotion! Your offer requirements have been waived, please check to your account and enjoy your FREE green!</p> <p><strong>PAYPAL SHIPMENT:</strong> Congratulations on receiving your FREE $50 from Innovus Net! If you are on any freebie forums, please post and show off your prize. Also, it’d be greatly appreciated it if you could post a testimonial image on our site. Again, congratulations, and we hope to be sending you another FREE gift soon!</p> <p><strong>GIFT SHIPMENT:</strong> Congratulations on receiving your FREE gift from Innovus Net! We hope you enjoyed your experience with us and look forward to working with you again in the future. In line with Innovus Net’s lifetime green policy, your full offer requirements will stay at one full offer credit. If you are a member of any free gift forums, please post a brag thread and show off your Innovus Net prize. Also, it’d be greatly appreciated it if you could post a testimonial, complete with image, on our site. Again, congratulations and we hope to be sending you another Innovus Net FREE gift soon!</p> <p><strong>NO E-MAIL MCR:</strong> We've received your MCR for the offer XXX, however without any copy of an e-mail confirmation sent to you after you purchased the products there's not much we can do. If you could provide us with an e-mail verification, credit card charge, or bank statement, from Thatcher Prescott Cash Advance, we should hopefully be able to secure credit! Thanks!</p> <p><strong>MCR:</strong> Hello. We have received your Manual Credit Request submission for the offer XX and have forwarded it to our advertiser. MCRs can take anywhere from one day to one month to be reviewed, so as soon as we receive a decision from our advertiser, you will as well.</p> <p><strong>APPROVED MCR:</strong> Hello. After submitting your Manual Credit Request for the offer XX, it has been determined by our advertiser that you should have in fact received credit for completing the offer. Please check your account to verify that you have received your pending credit request. Thanks!</p> <p><strong>DENIED MCR:</strong> Hello. After submitting your Manual Credit Request for the offer XX, it has been determined by our advertiser that you are not eligible to receive credit for this offer. We are sorry for any inconvenience this has caused.</p> </form> <? } if(is_numeric($ticket) && access_rights(108))//access_rights($func_num) is used check accessble { if($support=$mysql->doSelectAndGetRow("support_tickets","support_tickets.*","support_tickets.id='$ticket'")) { $user_id_for_add=$support['user_id'];// it is used below $user_id_chk_add=$support['added_order'];// it is used below if($support['admin']!=0) { //$admin=$mysql->doSelectAndGetRow("users","first_name","id='$support[admin]'"); $name='Admin'; $color='#3B5998'; } else { $user=$mysql->doSelectAndGetRow("users","first_name","id='$support[user_id]'"); $name=$user['first_name']; $color='#666666'; } ?> <br><br><br> <? echo "<font color='".$color."'><table frame='border' rules='all' bordercolor='".$color."'>"; echo "<tr><td>Title: <b>" . $support['title'] . "</b></td></tr><tr><td>Date: " . date("d/m/Y h:i:s A e",$support['time_posted']) . "</td></tr>"; echo "<tr><td colspan='2'><br><b>".$name." said:</b>" . $support['text'] . "<br><br></td></tr></table></font><br>"; $link=$support['id']; while($support=$mysql->doSelectAndGetRow("support_tickets","support_tickets.*","support_tickets.backlink='$link'")) { if($support['admin']!=0) { //$admin=$mysql->doSelectAndGetRow("users","first_name","id='$support[admin]'"); $name='Admin'; $color='#3B5998'; } else { $user=$mysql->doSelectAndGetRow("users","first_name","id='$support[user_id]'"); $name=$user['first_name']; $color='#666666'; } echo "<font color='".$color."'><table class='table' frame='border' rules='all' bordercolor='".$color."'>"; //<td width='60%'>Title: <b>" . $support['title'] . "</b></td> echo "<tr><td>Date: " . date("d/m/Y h:i:s A e",$support['time_posted']) . "</td></tr>"; echo "<tr><td colspan='2'><br><b>".$name." said:</b>" . $support['text'] . "<br><br></td></tr></table></font><br>"; $link=$support['id']; } //echo "</table>"; # this line collapse layout } else echo 'Invalid ticket No'; $support_status=$mysql->doSelectAndGetRow("support_tickets","status","id='$ticket'"); //echo $support_status['status']; echo '<br>Ticket status : '; switch($support_status['status']) { case 0: echo 'Open'; break; case 1: echo 'Open'; break; case 4: echo 'Closed'; break; case 8: echo 'Closed'; break; case 9: echo 'Admin Message Read Only'; break; default: echo 'Unknown'; break; } if($support_status['status']!=4 && $support_status['status']!=8 && $support_status['status']!=9 && access_rights(108))//access_rights($func_num) is used check accessble { ?><br /> <form action="<?=$_SERVER['PHP_SELF']?>?ticket_id=<?=$ticket?>" method="post"> <TABLE borderColor="#3b5998" rules="all" frame="border"> <TBODY> <TR> <TD colSpan="2">Reply to this Ticket</TD> </TR> <?php /*?> <TR> <TD colSpan="2">Title: <INPUT maxLength="80" name="title" value="Reply:<?=$support['title']?>" size="40"></TD> </TR><?php */?> <TR> <TD colSpan="2"><TEXTAREA name="text" cols="50" rows="5" height="140px" width="90%"></TEXTAREA></TD> </TR> <TR> <TD colSpan="2"> <input type="hidden" name="backlink" value="<?=$link?>"> <input name="close_ticket" type="checkbox" value="1"> Close Ticket<br> <INPUT name="submit" type="submit" value="submit"></TD> </TR> </TBODY> </TABLE> <p><strong>Canned Responses</strong> (copy/paste using info below)</p> <p><strong>GREENLIGHT:</strong> Thank you for participating in the Greenlight Special – Innovus Net Launch Promotion! Your offer requirements have been waived, please check to your account and enjoy your FREE green!</p> <p><strong>PAYPAL SHIPMENT:</strong> Congratulations on receiving your FREE $50 from Innovus Net! If you are on any freebie forums, please post and show off your prize. Also, it’d be greatly appreciated it if you could post a testimonial image on our site. Again, congratulations, and we hope to be sending you another FREE gift soon!</p> <p><strong>GIFT SHIPMENT:</strong> Congratulations on receiving your FREE gift from Innovus Net! We hope you enjoyed your experience with us and look forward to working with you again in the future. In line with Innovus Net’s lifetime green policy, your full offer requirements will stay at one full offer credit. If you are a member of any free gift forums, please post a brag thread and show off your Innovus Net prize. Also, it’d be greatly appreciated it if you could post a testimonial, complete with image, on our site. Again, congratulations and we hope to be sending you another Innovus Net FREE gift soon!</p> <p><strong>NO E-MAIL MCR:</strong> We've received your MCR for the offer XXX, however without any copy of an e-mail confirmation sent to you after you purchased the products there's not much we can do. If you could provide us with an e-mail verification, credit card charge, or bank statement, from Thatcher Prescott Cash Advance, we should hopefully be able to secure credit! Thanks!</p> <p><strong>MCR:</strong> Hello. We have received your Manual Credit Request submission for the offer XX and have forwarded it to our advertiser. MCRs can take anywhere from one day to one month to be reviewed, so as soon as we receive a decision from our advertiser, you will as well.</p> <p><strong>APPROVED MCR:</strong> Hello. After submitting your Manual Credit Request for the offer XX, it has been determined by our advertiser that you should have in fact received credit for completing the offer. Please check your account to verify that you have received your pending credit request. Thanks!</p> <p><strong>DENIED MCR:</strong> Hello. After submitting your Manual Credit Request for the offer XX, it has been determined by our advertiser that you are not eligible to receive credit for this offer. We are sorry for any inconvenience this has caused.</p> </form> <form action="<?=$_SERVER['PHP_SELF']?>?ticket_id=<?=$ticket?>" method="post"> <TABLE borderColor="#3b5998" > <TBODY> <TR> <TD width="150"><br> <strong>Close with out Reply</strong> </TD> </TR> <TR> <TD><input type="hidden" name="backlink" value="<?=$link?>" /> <input name="close_ticket_wor" type="checkbox" value="1" /> Close Ticket</TD> </TR> <TR> <TD><input name="submit2" type="submit" value="submit" /></TD> </TR> </TBODY> </TABLE> </form> <? } } /* if(!$tic_from_order && $user_id_chk_add!=1) { echo '<form action="?ticket='.$link.$from_morder.'" method="post"> <input type="hidden" name="user_id_tic" value="'.$user_id_for_add.'" > <input type="submit" Value="Mark Ticket as Order Related" name="rel_order"> </form>'; } if($user_id_chk_add==1) { echo '<form action="?ticket='.$link.$from_morder.'" method="post"> <input type="hidden" name="user_id_tic" value="'.$user_id_for_add.'" > <input type="submit" Value="Unmark Ticket as Order Related" name="rel_order_reverse"> </form>'; } }//end of if($support['status']!=4) else echo "<br>Ticket Closed."; function add_ticket_1($user_id,$add_tic) { global $mysql; $up_tic=$mysql->doUpdate("support_tickets", "added_order='1'", "id='$add_tic'"); $up=$mysql->doUpdate("statements", "ticket_id='$add_tic'", "user_id='$user_id'"); if(!$up) echo '<br>Error in Relating Ticket to the Order.'; else { echo '<br>Saved.'; } } function add_ticket_1_reverse($user_id,$add_tic) { global $mysql; $up_tic=$mysql->doUpdate("support_tickets", "added_order='0'", "id='$add_tic'"); $up=$mysql->doUpdate("statements", "ticket_id=''", "user_id='$user_id'"); if(!$up) echo '<br>Error in Relating Ticket to the Order.'; else { echo '<br>Saved.'; } }*/ ?> Thanks Guys! 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