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I run an interactive membership site where members post product ads and receive emails from interested parties. Members use my sites email form to write emails to the product seller.

 

When the person sends out an email to the product seller from my site, it uses the designated gmail address for that.  The concern I have is, if the other recipient decides to flag the email from the specific buyer as spam, it would probably block the designated gmail address, that acts as a delivery system, as spam therefore any other buyer who writes to that seller would also be considered as spammer and probably will never deliver the email to him.

 

My question is, is there are solution to this anticipated problem?

  • 3 weeks later...

Hi there,

 

it sounds like you just need to set the expectation that users will be contacting them through your site. If they decide to flag those emails as spam, then they won't be using the service you are providing. You can't stop users from that, but you can make sure they understand what is being sent. When a user signs up they have to confirm they agree to get emails from other users, keep that setting and allow them to change it can go along way for helping your users control what they get.

 

past that, i'd suggest you set the subject of the email, and an introduction.

like "Review for your Ad" "Hi so and so, we have received a request from userB which contains the following details:

 

Good luck

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