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Completely re-designed live help software site.


lynxus

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Hello,

 

I like your site design.. it's clean and clear. There are a few issues though I thought I'd let you know about:

 

The "

Home | Register | About | Features | Login | Support | Pricing | Buttons | Screenshots | Try Free | Forum/FAQ" bar at the top continually changes during browsing and almost completely disappears when I go to Log In, Support.

 

The Features page could be as lively as the rest of the site instead of static text.

 

The faded out credit card symbols should be a little less faded. It may make some think those options are 'grayed out'

 

You twitter, blog, etc are practically unnoticeable if that's important.

 

Can you make your "IM SUPPORT" banner logo on the top left link back to the home page?

 

Instead of the girls holding phones maybe they should be at a keyboard or something? It gives the impression you are going to talk to someone rather then type to them live. * nitt picky :P *

 

Those are just somethings I noticed. Hope that's some help =)

 

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  • 1 month later...

it looks like you put in a lot of effort into the homepage but the other pages seems to have very little information.

I did not see the navi bar when clicking thru some pages.

 

The font & text size on the homepage is different from the rest.  some pages have very small text ..like size 8.  I can hardly read.

I am using IE8 on a 21 monitor and had to use the text size option on IE8 to make it bigger to read.

other then that, looks like you have a great product.

P.S. for the Try trial. I think you should make it stands out more to attract ppl. including a link directly to the download page.

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it looks like you put in a lot of effort into the homepage but the other pages seems to have very little information.

I did not see the navi bar when clicking thru some pages.

 

The font & text size on the homepage is different from the rest.  some pages have very small text ..like size 8.  I can hardly read.

I am using IE8 on a 21 monitor and had to use the text size option on IE8 to make it bigger to read.

other then that, looks like you have a great product.

P.S. for the Try trial. I think you should make it stands out more to attract ppl. including a link directly to the download page.

 

Hi ,

 

Thanks for your input.

 

Not sure why the menus are different as they should be included from one file.. Odd. Ill take a look.

Ill also change the text on the other pages. Im never sure what font size to use best for my sites.

 

Ill re-jigg the trial stuff. ( There is no download page, its all webbased :) )

 

Thanks for your input.

-G

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