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Automated email and web submit tracking...


nbarnard

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I am looking for a php/mysql program that will automatically send an email to the user acknowledging the request and to an agent based on one of many categories in their profile and the users profiles (previously created). The email should have an option for the agent to accept or decline the request and then an email sent to the next agent in the cue. It is very much like a ticket tracker, but automated transfers.

 

Please feel free to ask more questions. Thank you.

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