Inserting line breaks into text based email

[Bottyz]

Hi all,

 

I'm currently rewriting our contact us form using the php Pear Mail package. It allows both html based emails and text based emails, and displays the relevant version based on the end recipients broswer capabilities.

 

I have the html version working perfect, however the text based version spits out the whole message without line breaks. Since some of the computers in our building only except text emails (due to security) it needs to be laid out so that it is legible. I've searched around and tried various options but the emails are still arriving without breaks.

 

So as an example:

 

A User Inputs the following message using a textarea on the php form:

 

Hi there,

 

Great website, need help with such and such though.

 

Regards

 

Bob

 

 

The email message gets collected and included in a html message. Then a duplicate text based message is made like so (Code so far):

 

	$plaintxt = '-----------------------------------------' . "\n";
	$plaintxt .= Website Enquiry' . "\n";
	$plaintxt .= '-----------------------------------------' . "\n";
	$plaintxt .= 'A visitor to our website has submitted the following enquiry:' . "\n\n";
	$plaintxt .= 'Name: ' . $visitor_name . "\n";
	$plaintxt .= 'Company Name: ' . $visitor_companyname . "\n";
	$plaintxt .= 'Email Address: ' .  $visitor_email . "\n";
	$plaintxt .= 'Telephone Number: ' . $message_telephone . "\n\n";
	$plaintxt .= 'Subject of Enquiry: ' . $msg_subject . "\n";
	$plaintxt .= 'Enquiry: ' . "\n\n";
	$plaintxt .= $message_body . "\n\n";
	$plaintxt .= '-----------------------------------------' . "\n\n";
	$plaintxt .= 'User IP Address:' . $ip . "\n";
	$plaintxt .= 'User Browser Info:' . $httpagent . "\n";
	$plaintxt .= 'Date/Time Submitted:' . $time . "\n";

	$crlf = "\n"; 
	$headers = array('From' => $contact_from_email, 'Return-Path' => $contact_from, 'Subject' => $subject, 'To' => $contact_to);
       
	// Creating the Mime message
	$mime = new Mail_mime($crlf);
       
	// Setting the body of the email
	$mime->setTXTBody($htmlmessage); //Text version of the email
	$mime->setHTMLBody($plaintxt); // HTML version of the email

 

"\n"; - These were suggested by users on the pear mail manual.

 

Then once sent and opened you'd expect to see:

 

-----------------------------------------

Website Enquiry

-----------------------------------------

A visitor to our website has submitted the following enquiry:

Name: Bob

Company Name: Someplace Ltd

Email Address: [email protected]

Telephone Number: 01234 567890

Subject of Enquiry: help

Enquiry:

 

Hi there,

 

Great website, need help with such and such though.

 

Regards

 

                Bob

 

-----------------------------------------

User IP Address: 123.456.789.012

User Browser Info: Mozilla

Date/Time Submitted: 29th September 2011 09:56

 

However when opened in all the email applications I have (Outlook, Gmail, Live Mail, Hotmail, Yahoo) it looks like this:

 

-----------------------------------------Website Enquiry-----------------------------------------A visitor to our website has submitted the following enquiry:Name: BobCompany Name: Someplace LtdEmail Address: [email protected] Number: 01234 567890Subject of Enquiry: helpEnquiry: Hi there,Great website, need help with such and such though.RegardsBob-----------------------------------------User IP Address: 123.456.789.012User Browser Info: MozillaDate/Time Submitted: 29th September 2011 09:56

 

Yet if you look at the source of the email. The line breaks are there. Am I missing something?

 

[Buddski]

Check the content type of the email you are sending.

HTML should be sent as text/html

Plain Text should be sent as text/plain

[Bottyz]

Check the content type of the email you are sending.

HTML should be sent as text/html

Plain Text should be sent as text/plain

 

I've just looked at the message header of one of the text emails I've sent to my gmail and it does say text/plain:

 

Content-Type: text/plain; charset=ISO-8859-1

 

 

[xyph]

Try using "\r\n"

 

I'm pretty sure the headers are supposed to be terminated with \r\n, so perhaps the client expects that in the body as well