Php Form Not Working In Ie

jendep · November 30, 2012

Hi,

I hope someone can help me. I don't really know anything about PHP, but somehow I created a form for a survey. It actually works in firefox but in IE when I hit "send" it goes to a blank page, whereas in firefox it goes to the thank you page. Also, the email doesnt send. So I'm thinking there is some glitch in my code that IE doesnt like.

I've attached the send portion of the code. I would really really appreciate if someone could have a quick look and let me know what I've done wrong.

Thank you!!!!!

<?php

define('IRONCLAD_CAPTCHA_APIKEY','IRONCLAD-CAPTCHA-QPEIW-4345875019');

require('ironclad_captcha_lib.php');

$captcha_result = ironclad_captcha_check(

IRONCLAD_CAPTCHA_APIKEY,

$_POST['ironclad_captcha_vx'],

$_POST['ironclad_captcha_input1'],

$_POST['ironclad_captcha_input2'],

$_POST['ironclad_captcha_input3']

);

/* Specify your SMTP Server, Port and Valid From Address */

ini_set("SMTP","mail.mail.com");

ini_set("smtp_port","25");

ini_set("sendmail_from","myemail@myemail");

/*

This first bit sets the email address that you want the form to be submitted to.

You will need to change this value to a valid email address that you can access.

*/

$webmaster_email = "myemail@myemail";

/*

This bit sets the URLs of the supporting pages.

If you change the names of any of the pages, you will need to change the values here.

*/

$feedback_page = "survey-form.php";

$error_page = "error_message.php";

$thankyou_page = "thank_you.html";

/*

This next bit loads the form field data into variables.

If you add a form field, you will need to add it here.

*/

$email_address = $_REQUEST['email_address'] ;

$name = $_REQUEST['name'] ;

$phone = $_REQUEST['phone'] ;

$satisfaction = $_REQUEST['satisfaction'] ;

$obtainappointment = $_REQUEST['obtainappointment'] ;

$obtainappointmentcomments = $_REQUEST['obtainappointmentcomments'] ;

$timetoservice = $_REQUEST['timetoservice'] ;

$feelwelcome = $_REQUEST['feelwelcome'] ;

$feelwelcomecomments = $_REQUEST['feelwelcomecomments'] ;

$serviceadvisorperformance = $_REQUEST['serviceadvisorperformance'] ;

$courtesy = $_REQUEST['courtesy'] ;

$explainationcharges = $_REQUEST['explainationcharges'] ;

$considerationtime = $_REQUEST['considerationtime'] ;

$knowledgeexperience = $_REQUEST['knowledgeexperience'] ;

$commitments = $_REQUEST['commitments'] ;

$serviceadvisorimprove = $_REQUEST['serviceadvisorimprove'] ;

$valuebusiness = $_REQUEST['valuebusiness'] ;

$valuebusinesscomments = $_REQUEST['valuebusinesscomments'] ;

$readywhenpromised = $_REQUEST['readywhenpromised'] ;

$delay = $_REQUEST['notifiedofdelay'] ;

$fixauthorizedrepairs = $_REQUEST['fixauthorizedrepairs'] ;

$nofixrepairs = $_REQUEST['nofixrepairs'] ;

$recommendfriend = $_REQUEST['recommendfriend'] ;

$additionalfeedback = $_REQUEST['additionalfeedback'] ;

$contactconcerns = $_REQUEST['contactconcerns'] ;

/*

The following function checks for email injection.

Specifically, it checks for carriage returns - typically used by spammers to inject a CC list.

*/

function isInjected($str) {

$injections = array('(\n+)',

'(\r+)',

'(\t+)',

'(%0A+)',

'(%0D+)',

'(%08+)',

'(%09+)'

);

$inject = join('|', $injections);

$inject = "/$inject/i";

if(preg_match($inject,$str)) {

return true;

}

else {

return false;

}

// If the user tries to access this script directly, redirect them to the feedback form,

if (!isset($_REQUEST['email_address'])) {

header( "Location: $feedback_page" );

}

// check if any of the SPAMBOT criteria are true

if(preg_match("/bcc:|cc:|multipart|url|Content-Type:/i", implode($_POST))) {

$spam=true;

}

if (preg_match_all("/<a|http:/i", implode($_POST), $out) > 3) {

$spam=true;

}

if(!empty($_POST['emailagain'])){

$spam = true;

}

// if e-mail is not formatted correctly, show error message

if(!eregi("^[_a-z0-9-]+(.[_a-z0-9-]+)*@[a-z0-9-]+(.[a-z0-9-]+)*(.[a-z]{2,3})$", $_POST['email'])) {

$error = true ;

}

if($_POST['formtime'] < time()-3600) {

$spam=true;

}

// If email injection is detected, redirect to the error page.

elseif ( isInjected($email_address) ) {

header( "Location: $error_page" );

}

// If email injection is detected, redirect to the error page.

elseif (!$captcha_result) {

header( "Location: $error_page" );

}

// If we passed all previous tests, send the email then redirect to the thank you page.

else {

$body = "name: " . $name . "\n";

$body .= "email_address: " . $email_address . "\n";

$body .= "phone: " . $phone . "\n";

$body .= "satisfaction " . $satisfaction . "\n";

$body .= "Were you satisfied with your ability to obtain an appointment at Uptown Imports? " . $obtainappointment . "\n";

$body .= "Obtain Appointment Comments " . $obtainappointmentcomments . "\n";

$body .= "Time To Service: " . $timetoservice . "\n";

$body .= "Feel Welcome: " . $feelwelcome . "\n";

$body .= "Feel Welcome Comments: " . $feelwelcomecomments . "\n";

$body .= "Serviceadvisorperformance: " . $serviceadvisorperformance . "\n";

$body .= "Courtesy: " . $courtesy . "\n";

$body .= "Explaination Charges: " . $explainationcharges . "\n";

$body .= "Consideration Time: " . $considerationtime . "\n";

$body .= "Knowledge Experience: " . $knowledgeexperience . "\n";

$body .= "Commitments: " . $commitments . "\n";

$body .= "Service Advisor Improve: " . $serviceadvisorimprove . "\n";

$body .= "Value Business: " . $valuebusiness . "\n";

$body .= "Value Business Comments: " . $valuebusinesscomments . "\n";

$body .= "Ready When Promised: " . $readywhenpromised . "\n";

$body .= "Notified of Delay: " . $notifiedofdelay. "\n";

$body .= "Fixed Authorized Repairs" . $fixauthorizedrepairs . "\n";

$body .= "Repairs Comments: " . $nofixrepairs . "\n";

$body .= "Recommend Friend: " . $recommendfriend . "\n";

$body .= "Additional Feedback: " . $additionalfeedback . "\n";

$body .= "Contact Me: " . $contactconcerns . "\n";

mail( "$webmaster_email", "Feedback Form Results", $body, "From: $email_address" );

header( "Location: $thankyou_page" );

}

?>

Psycho · November 30, 2012

PHP has nothing to do with whether the form will submit or not. The form is built in HTML. So, the problem is either with the HTML source (including Javascript) of the form OR with the processing page. Trying to debug HTML errors from the PHP source to create it is difficult. Since you have many 'conditions' in your code there is no way for us to determine what the source of your HTML form even is. Plus, the above code would not generate a full HTML page so there is obviously other code to build that page not displayed.

floridaflatlander · November 30, 2012

Either enter your URL here http://validator.w3.org/ or copy and paste the source code and if there is an issue it will tell you.

If you don't get an answer do the same with your css here http://jigsaw.w3.org/css-validator/

Be careful of extra brackets left in your css while editing.

Is this with ie 7/8 or 9?

jendep · November 30, 2012

Thank you for your replies. It is coming from a form, sending to the above code you are right. I thought it was in the send code tho because that's when I get the no response, after I hit send, in IE. It's version IE 9. I will try your suggestions on the validators, it's quite possible that it is a typo that I can not see, which I was I asked you all. Thanks!!!

floridaflatlander · November 30, 2012

Also it's a good habit to use exit() after all your redirects, this stops the script from running.

header( "Location: $feedback_page" );

exit;

header( "Location: $thankyou_page" );

exit;

and on and on

mrMarcus · November 30, 2012

Only issue I can think of off the top of my head involving IE and form submission is when using an image as the submit button:

<input type="image"/>

Are you using an image as the submit button? IE (not 100% sure about IE9) will send the clicked coords of the button, in which case, you need to check for form submission using _x and/or _y appended to your POSTed button name.

jendep · November 30, 2012

Ok... I looked at the validator, there are errors. But nothing that, in my opinion, is causing my problem. My form says when the person hits enter it goes to send_mail.php, which is *supposed* to internally make sure everything is OK (which is the code I entered above) and then once it passes that, it sends it directly to the thank you page, so the user doesnt see the send_mail.php page at all... What I realized is that in IE it sends it to send_mail.php, doesnt bypass it like firefox does. So... if anyone could help, I am putting the original form page in that is supposed to direct where everything goes. maybe the problem lies in that page? I do thank you in advance for your effort

Here is the start form page code...

<?php

define('IRONCLAD_CAPTCHA_APIKEY','IRONCLAD-CAPTCHA-QPEIW-4345875019');

require('ironclad_captcha_lib.php');?>

<head>

<title>Uptown Imports * BMW * Mercedes * Jaguar</title>

</head>

<p align="center"><strong><font face="Arial, Helvetica, sans-serif" size="4">Uptown Imports</font><font face="Arial, Helvetica, sans-serif" size="3"><br>

2324-A Distribution St. • Charlotte, NC 28203<br>

Phone: (704) 375-6777 • Fax: (704) 375-6780</font></strong></p>

</div></td>

<p align="center"><font face="Arial, Helvetica, sans-serif" size="4"><strong>BMW • Mercedes • Jaguar </strong></font>

</div></td>

</tr></table>

<tr>

<td><a href="aboutus.cfm"

onmouseover="popUp('elMenu1',event);topmenu1.src='images/link_1_on.gif';"

onmouseout="popDown('elMenu1');topmenu1.src='images/link_1.gif';"><img name="topmenu1" src="images/link_1.gif" width="77" height="46" border="0"></a></td>

<td><a href="facilities.cfm"

onmouseover="popUp('elMenu2',event);topmenu2.src='images/link_2_on.gif';"

onmouseout="popDown('elMenu2');topmenu2.src='images/link_2.gif';"><img name="topmenu2" src="images/link_2.gif" width="85" height="46" border="0"></a></td>

<td><a href="services.cfm"

onmouseover="popUp('elMenu3',event);topmenu3.src='images/link_3_on.gif';"

onmouseout="popDown('elMenu3');topmenu3.src='images/link_3.gif';"><img name="topmenu3" src="images/link_3.gif" width="80" height="46" border="0"></a></td>

<td><a href="asktheexpert.cfm"

onmouseover="popUp('elMenu4',event);topmenu4.src='images/link_4_on.gif';"

onmouseout="popDown('elMenu4');topmenu4.src='images/link_4.gif';"><img name="topmenu4" src="images/link_4.gif" width="123" height="46" border="0"></a></td>

<td><a href="testimonials.cfm"

onmouseover="popUp('elMenu5',event);topmenu5.src='images/link_5_on.gif';"

onmouseout="popDown('elMenu5');topmenu5.src='images/link_5.gif';"><img name="topmenu5" src="images/link_5.gif" width="95" height="46" border="0"></a></td>

<td><a href="showcase.cfm"

onmouseover="popUp('elMenu6',event);topmenu6.src='images/link_6_on.gif';"

onmouseout="popDown('elMenu6');topmenu6.src='images/link_6.gif';"><img name="topmenu6" src="images/link_6.gif" width="115" height="46" border="0"></a></td>

<td><a href="history101.cfm"

onmouseover="popUp('elMenu7',event);topmenu7.src='images/link_7_on.gif';"

onmouseout="popDown('elMenu7');topmenu7.src='images/link_7.gif';"><img name="topmenu7" src="images/link_7.gif" width="99" height="46" border="0"></a></td>

<td><a href="appointment.php"

onmouseover="popUp('elMenu8',event);topmenu8.src='images/link_8_on.gif';"

onmouseout="popDown('elMenu8');topmenu8.src='images/link_8.gif';"><img name="topmenu8" src="images/link_8.gif" width="106" height="46" border="0"></a></td>

<td><a href="survey-form.php"

onmouseover="popUp('elMenu9',event);topmenu9.src='images/link_10_on.gif';"

onmouseout="popDown('elMenu9');topmenu9.src='images/link_10.gif';"><img name="topmenu9" src="images/link_10.gif" width="109" height="46" border="0"></a></td>

<td><a href="index.cfm"

onmouseover="popUp('elMenu10',event);topmenu10.src='images/link_9_on.gif';"

onmouseout="popDown('elMenu910');topmenu10.src='images/link_9.gif';"><img name="topmenu10" src="images/link_9.gif" width="74" height="46" border="0"></a></td>

</tr></table>

</td>

</tr></table>

<h1>Send Us Your Feedback!</h1><div align="center">

Name

Phone

E-mail

<tr><td><p><font color="teal"><strong>Please Answer The Following Questions With "Yes" - "No" or "N/A" and/or Fill in The Comments Portions to Provide Additional Information.</strong></font><p>

<strong>Were you satisfied with your ability to obtain an appointment at Uptown Imports?</strong><br />

<tr><td> <em>If no, please tell us why.</em><br />

<strong>How long did it take to get your vehicle in for service?</strong><br />

</td></tr>

<strong>Did the Uptown Imports staff make you feel welcome and valued at the time of your arrival?</strong><br />

</td></tr>

<tr><td> <em>If no, do you have any suggestions as to how we can improve for future visits?</em><br />

<br />

</td></tr>

<strong> Were you satisfied with your Service Advisor's performance for each of the service aspects listed below?</strong><br /><br />

a. Understanding of your service needs: <input type="text" name="serviceadvisorperformance" size="5" value="yes" /><br /><br />

b. Level of courtesy, honesty and respect: <input type="text" name="courtesy" size="5" value="yes" /></textarea><br /><br />

c. Explaination of the charges and work performed: <input type="text" name="explainationcharges" size="5" value="yes" /><br /><br />

d. Consideration of your time: <input type="text" name="considerationtime" size="5" value="yes" /><br /><br />

e. Knowledge and experience: <input type="text" name="knowledgeexperience" size="5" value="yes" /><br /><br />

f. Fullfillment of commitments made to you: <input type="text" name="commitments" size="5" value="yes" /><br /><br />

<strong>Do you have any suggestions as to how your Service Advisor an improve?</strong><br />

</td></tr>

<strong>Do you feel that our staff valued your business?</strong><br />

</td></tr>

<tr><td> <em>If no, please tell us why</em>.<br />

</td></tr>

<strong>Was your vehicle ready when promised?</strong> <input type="text" name="readywhenpromised" size="5" value="yes" /></textarea><br />

</td></tr>

If no were you notified of the delay? <input type="text" name="notifiedofdelay" size="5" value="yes" /></textarea><br />

</td></tr>

Did this service visit fix all authorized repairs <input type="text" name="fixauthorizedrepairs" size="5" value="yes" /></textarea><br />

<br />

</td></tr>

<tr><td> <em>If no, please explain.</em><br />

</td></tr>

Overall, would you recommend Uptown Imports to a family member or close friend for their future service needs?

</td></tr>

<tr><td> Please provide us additional feedback or questions about your service experience at Uptown Imports.<br />

</td></tr>

Would you like to be contacted by Uptown Imports to further discuss any open concerns from your most recent visit? <input type="text" name="contactconcerns" size="5" value="yes" /></textarea><br />

</td></tr>

<!--

.ironclad-captcha_table {

border: 1px solid #AAAAAA;

font-size: 11px;

background-color: white;

color: black;

background-image: url(http://captcha.securitystronghold.com/bg.png);

}

.ironclad-captcha_image { border: 1px solid #DDDDDD; }

.ironclad-captcha_row { }

.ironclad-captcha_cell { }

.ironclad-captcha_cell a { text-decoration: none; }

.ironclad-captcha_input { width: 18px; }

-->

</style>

<?php print ironclad_captcha_get_form(IRONCLAD_CAPTCHA_APIKEY); ?><p>

<?php

$captcha_result = ironclad_captcha_check(

IRONCLAD_CAPTCHA_APIKEY,

$_POST['ironclad_captcha_vx'],

$_POST['ironclad_captcha_input1'],

$_POST['ironclad_captcha_input2'],

$_POST['ironclad_captcha_input3']

);

?>

</p></td></tr>

</table>

</form>

<td align="right" valign="bottom"><div class="descrip"><div align="right"> <a href="http://www.shoppecharlotte.com" class="menu2">Site Design and Management: ShoppeCharlotte.com</a></font> </td></tr>

</table>

</script>

</noscript>

</body>

</html>

jendep · November 30, 2012

whoops! typed that ^^^^ as i guess you were replying. sorry...

floridaflatlander · November 30, 2012

What I realized is that in IE it sends it to send_mail.php, doesnt bypass it like firefox does.

....

<form action="send_mail.php" method="post">

....

I must be missing something, your form is sending it to send_mail.php

Do you have exit()'s on redirects in send_mail.php

From stackoverflow

Without the exit call, the exact point/time at which your script will terminate will come down to two factors:

How quickly the client browser reacts to the redirect

How much time it takes the rest of your script to execute

Edited November 30, 2012 by floridaflatlander

mrMarcus · November 30, 2012

IE also has an issue where if you hit the "Enter" button instead of clicking the "Submit" button it will not process without a hidden field matching the name of the Submit button.

However, I do not see this as being an issue for you as you don't seem to be checking for form submission (that I can see), like so:

if (isset($_POST['Submit'])) {

Edited November 30, 2012 by mrMarcus

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