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Email not being sent


cliffphp

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Hi, we have had a restaurant website developed but having issues with this web design company.
 

The email facility send outs email via their stagingweb. But given the code and uploaded to our site the email after submitting the form is not sending email and uses PHP.

 

The only line I changed was line no 3165 to point to my email address (file contact-submit.php)

 

The form is file order-menu-php

 

The contact-submit.php and order-menu.php are too big to upload.

 

Is there another way to send?

 

Any help appreciated....

 

Cliff
 

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Cliff,

 

If you paid someone to code this, you really need to go back to them. For us to try an debug such an issue when you are not familiar with the code will be problematic. If they used any reasonable process for coding the site, the issue could be in any number of files - not necessarily in the one you think it is. Plus, the file that you think the problem is in is too big to post? So, you expect us, with no knowledge of the code, to review the entire file to try and detect a bug? The problem could very well be that the application is not properly configured to send email (or maybe where it is hosted doesn't have an email server available). Email configuration can be complicated and very time consuming. I suspect you are going to need someone that can have access to all the source files in order to walk through the code and debug. In other words, you would have to pay someone for the significant time they would need to invest.

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