[SOLVED] Sending Email Problem

[SkyRanger]

Not sure why this is not send out the email.  Anybody have any ideas, or is there a way to test the problem?

 

if ($submit) {

$email = $semail; // Recive this by your email adress
$subject = "Support - Ticket Number: $ticketno"; // Replace this by a subject
$message = "
======================================================

Ticket Number: $ticketno

Date of request: $sdate

Subject: $ssubject

Description:
$formmessage

To reply to this message, or send another ticket click below:
http://$dbdomain

Please do not reply to this message.

======================================================

From: $dbemail
";

$header = "From: $dbemail\r\n";

if (mail($email, $subject, $message, $headers)) {
$report = "Response sent";
} else {
$report = "Your response could not be sent";
}

echo "<b>$report</b>";

echo "<br><br>";

        $connectionu=mysql_connect ("$dblocation", "$dbusername", "$dbpassword") or die ('I cannot connect to the database because: ' . mysql_error());
        mysql_select_db ("$dbname");
        mysql_db_query("$dbname", "UPDATE support SET status = 'completed', admin = '$adminname' WHERE ticketno = '$ticketno'") or die('I cannot update the database because: ' . mysql_error());

$sql = "INSERT INTO support_replies (ticketno,description,date,user) VALUES ('$ticketno','$formmessage','time()','$adminname')";
$result = mysql_query($sql) or die ('I could not add information to the database because ' . mysql_error());
        mysql_close($connectionu);

echo "Please click here to return to the:<br><a href=index2.php>$dbcompany Manager Index</a>";

 

I echoed all of the $ to make sure it displays and it does, it just won't send out the email.

[Anzeo]

Are you sure your host supports SMTP email? If not, you cannot use the php mail function.

 

I'm not sure on how to check wether your host supports it, try their site.

[SkyRanger]

Yeah my host allows it.  I have a client that has a php mail form that works no problem.  I am not sure what the problem is with my code.

[Anzeo]

Try to use it outside of the if clause.

 

I assume you make a cpoy of it in your db? Does your db updates?

[SkyRanger]

Yeah, this is annoying the heck out of me so I am going to try to email a different way.

[per1os]

Just an FYI, the mail function does not always return what is expected. I have had it return false multiple times when the email was sent. Relying on the if statement to tell you if it was sent or not is not a very reliable method. Just an FYI.

[SkyRanger]

Yeah, I have noticed that.  I just check to see if sendmail is installed on my server and it is so I am back to square 1 trying to figure out why the thing isn't sending.

[per1os]

Are you trying to send it to an email on your server or off? IE [email protected]  or [email protected]

 

I would try to send one to an off site email account and see what happens. Sometimes mail function does funky things when you are sending it to the domain you are currently on. If that does not work I would suggest going to www.php.net/mail  and looking at the mail function particulary the "-f" portion.

[SkyRanger]

Tried both, local works external doesn't.  not sure about the -f still pretty new at the whole php mail function.  Usually works for me but this time it is beating me down.

[SkyRanger]

bump

[SkyRanger]

Would anybody have an idea why my script will only deliver to email accounts on my server but not to email accounts outside of my server.  ie: isp email,yahoo,google, etc.

 

If they do is there a fix for this so I can get this stupid thing to work...lol

[Anzeo]

Don't have a clue, try using your domain name to send a mail to your hotmail or gmail adress, using outlook or a similar program.

 

Have you tried using the mail() outside of the if clause? As I can't seem to find where you've put your mail() function otherwise.

[SkyRanger]

woohoo got it working, it was a server problem due to a rebuild of exim and the default settings