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rare bug


black.horizons

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hi all,

 

i've developed this site: www.annadale.co.uk. I've had a couple of users reporting issues with login (2 out of 67 users - 3%).

 

Their issue is that when they fill in the login form and hit return, or click the button that the screen goes mysteriously blank, and does nothing.

 

The way I have the login set to work is to send the details to a process.php page, which then bounces the user over to the homepage (this page then checks the login details - to make sure the user is logged in - as do most pages on the site).

 

I cannot seem to get this error myself running XP, and Firefox 2.0, IE6, IE7 or Opera 9. I know that both the users are running IE6 on XP.

 

Any ideas?

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hmm i'm not sure. surely IE6 would be kind enough to tell them there's an error...if not a white screen a blue one!

 

One user is using a Home PC, the other is using a computer on a network that i was previously connected to - and I had no problems access the site on that network myself.

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