Hello to everybody.
I will try to explain my problem as precise as possible. But I cannot explain it to myself. I'll try. Maybe one of you had a similar problem and can show me the way to solving it.
I have developed a small CRM application.
Users are able to log-in. There is a session generated which contains a user_name and a user_id.
Queries in the MySQL database consist of SELECT, INSERT, UPDATE, DELETE.
I open the connection to the db at the beginning of every file and close it (even if not necessary) at the end of every file.
Nothing special so far.
I am using a little bit of javascript in order to open new windows and after saving form data in these windows closing them and simultaneously refresh the referral page.
Of course there are some variables that are passed over by hidden-fields in forms or by attaching them to links.
That is pretty much all.
Some users complain that they are from time to time being "thrown out of" the system on sending a form. They get a browser message "Website cannot be displayed" or the next page stays blank.
Additionally sometimes they have problems accessing this website/application after a "crash" for about 20 minutes.
I do not know what is going on since I do not have these problems.
Max execution time is standard 30 seconds which should be enough since the sql queries are not really complicated.
I am testing on a new server. no changes.
Server specs:
PHP 4.4.2
Linux
MySQL 4.0.24
Is there anybody who experienced a similar problem. What can I check?
I do not have these problems.
If there is a php programming mistake wouldn't the same problems occur on any computer and for any user???
What might cause the "Page cannot be displayed / blank page" error?
Sessions? SQL queries? db connection? javascript?
Many thanks
Tom