How to change the reply email address?

funkygas · October 23, 2008

Hi! I created a simple form using 'PHPformmail' to send user details through to a support ticket program.

But, when it arrives it shows the reply address as 'online.submit@[mydomain.com], which screws the support program up.

In my form I ask for the users reply address - is their any way to use this info? I tried, but failed.

The piece of script I believe is reponsible is:

$from = "online.submit@" . HOST_NAME ;

I tried replacing it with the value from the form:

value="<?php print HtmlSpecialChars( $HTTP_POST_VARS[ "Reply_addres" ] ); ?>"

as well as a few other variations, but with no luck. My PHP skills don't stretch any further!

Any ideas or suggestions?

Thanks,

Grant

funkygas · November 6, 2008

???

I've tried a few other random bits, but to no avail!

Any ideas? I'll give anything a try to get this to work!

Thanks,

Grant

makka · November 9, 2008

hey there, im slightly confused in what your asking, can you post your script?

is there a problem when the email gets to you there is no email to reply to (the senders email that they have input into the form) you just get 'online.submit@[mydomain.com]'?

funkygas · November 20, 2008

Hi! Sorry in the delay replying to your question!.

When my hosting customers want to submit a support ticket, they email a designated 'support' email address which then funnels it through to a ticket system.

If the email is sent via a standard email program, the information that is displayed on the ticket is

similar to:

Subject: Test support ticket #2

To: "'Tech Support'"

From: grant@mydomain.com.au

Reply-To: grant@mydomain.com.au

Which allows for a simply 'reply' through the ticketing system. If I try to send an email to the same support email address, but going through my online form, it displays as:

Subject: Technical Support enquiry

To: support@mydomain.com.au

From: online.submit@mydommain.com.au

Reply-To: online.submit@mydomain.com.au

which screws up the ticket as you can't reply to the reply address.

So, what i'm trying to achieve is: Using my online form to make this line

Reply-To: online.submit@mydomain.com.au

the same as the reply address as I request in the form. Eg, in the form they fill out a field called 'Reply address' and that makes the above line display:

Reply-To: johncustomer@anotherdomain.com

so when in the ticketing program, when your reply it has a real email address to reply to.

I hope that all makes sense! I'll put the script in a separate post.

Grant

funkygas · November 20, 2008

Here is the form script: I'll post the ohter bits next.

<?php

if( !$isHideForm ):

global $sErr ;

if( $sErr ) print "<br><a name='error'></a><center><font class='form_error' >$sErr</font></center><br>";

$starColor = $sErr ? "#ff0000" : "#000000";

$style=" class='form_text' ";

?>

<form name="frmFormMail" action="<?php print PHP_SELF ?>" method='post' enctype='multipart/form-data'>

<tr>

<input type="text" name="Name" value="<?php print HtmlSpecialChars( $HTTP_POST_VARS[ "Name" ] ); ?>" class='text_box2'>

</td>

</tr>

<tr>

<td class="form_field" valign='top' align='right'>Website address:</td>

<input type="text" name="Website_address" value="<?php print HtmlSpecialChars( $HTTP_POST_VARS[ "Website_address" ] ); ?>" class='text_box2'>

</td>

</tr>

<tr>

<td class="form_field" valign='top' align='right'>Reply email address: </td>

<input type="generic email" name="Reply_addres" value="<?php print HtmlSpecialChars( $HTTP_POST_VARS[ "Reply_addres" ] ); ?>" class='text_box2'>

</td>

</tr>

<tr>

<td class="form_field" valign='top' align='right'>Details:</td>

</td>

</tr>

</table>

</form>

<?php

if( $sErr ) print "<script language='javascript' type='text/javascript'>location.href='#error';</script>";;;

else: //!$isHideForm

print( "<br><br><hr><center><p class='basic'>Your form has been sent. Thank you.</p><br><br><input type='button' value='Home' onclick=\"location.href='/';\"></center><br><br>" );

endif; //!$isHideForm

?>

funkygas · November 20, 2008

<?

define( "ADMIN_MAIL", "s6software@users.sourceforge.net" ); // bug report email

define( "HOST_NAME", getEnv( "HTTP_HOST" ) );

define( "PHP_SELF", getEnv( "SCRIPT_NAME" ) );

define( "ERR_MISSING", "Missing required field : " );

define( "ERR_EMAIL", "Please type in a valid e-mail address : " );

define( "ERR_CREDIT_CARD_NUMBER", "Please check the credit card number : " );

define( "ERR_CREDIT_CARD_EXPIRED", "Please check the credit card expiry date : " );

define( "ERR_SELECT_UPLOAD", "Please select upload file : " );

error_reporting( E_ERROR | E_WARNING | E_PARSE );

?><?php

// --- Array of Form Elements ---

$form_mail[] = array( "name" => "Name", "text" => "Name", "type" => "text", "required" => "Required" ) ;

$form_mail[] = array( "name" => "Website_address", "text" => "Website address", "type" => "text", "required" => "Required" ) ;

$form_mail[] = array( "name" => "Reply_addres", "text" => "Reply address", "type" => "generic email", "required" => "Required" ) ;

$form_mail[] = array( "name" => "Details", "text" => "Details", "type" => "textarea", "required" => "Required" ) ;

// -- Detech Submit & SendMail --

$isHideForm = false;

if( $HTTP_POST_VARS["formmail_submit"] ){

$sErr = checkPass();

if( ! $sErr ){

sendFormMail( $form_mail, "") ;

$isHideForm = true;

$redirect = "";

if( strlen(trim($redirect)) ):

header( "Location:$redirect" );

exit;

endif;

}

?>

<?

// ===============================================

function sendFormMail( $form_mail, $sFileName = "" )

{

global $HTTP_POST_VARS ;

$to = $HTTP_POST_VARS["esh_formmail_recipient"]; // I don't detect spam at this moment. it's to do list.

$from = "online.submit@" . HOST_NAME ;

$subject = $HTTP_POST_VARS["esh_formmail_subject"];

// first stage keep it simple:

$sWhatToDo = $sFileName ? "mailandfile" : "" ; //$HTTP_POST_VARS["esh_formmail_mail_and_file"];

//$sFileName = $HTTP_POST_VARS["esh_formmail_save_record_file"];

$cc = $HTTP_POST_VARS["esh_formmail_cc"];

$bcc = $HTTP_POST_VARS["esh_formmail_bcc"];

$charset = $HTTP_POST_VARS["esh_formmail_charset"];

for( $i = 0; $i < count( $form_mail ); $i ++ ){

$value = trim( $HTTP_POST_VARS[ $form_mail[ $i ][ "name" ] ] );

$content .= $form_mail[ $i ][ "text" ] . " \t : " . $value ."\n";

$line .= remove_newline( $value ) . "\t" ;

if( strtolower("Sender's email") == strtolower($form_mail[ $i ][ "type" ]) ) {

//print "Type:[" . $form_mail[ $i ][ "type" ] . "] $value <br>\n";

$from = $value ;

}

};

$content .= "\n\nIP:" . getEnv( "REMOTE_ADDR" );

switch( strtolower($sWhatToDo) ){

case "mailandfile" :

mailAttachments( $to , $subject , $content, $from, $charset, $cc , $bcc ) ;

if( ! appendToFile( $sFileName, $line ) )

mailReport( $content . "\n\nWrite Form Mail to File Fail." );

break;

case "fileonly" :

if( ! appendToFile( $sFileName, $line ) )

mailReport( $content . "\n\nWrite Form Mail to File Fail.", $from );

break;

default :

mailAttachments( $to , $subject , $content, $from, $charset, $cc , $bcc ) ;

}

mailAutoResponse( $from ) ;

}

//------------------------------------------------------------------------------------------

function mailAutoResponse( $to ){

global $HTTP_POST_VARS ;

$subject = $HTTP_POST_VARS["esh_formmail_return_subject"];

$responseMsg = $HTTP_POST_VARS["esh_formmail_return_msg"];

if( $to && $responseMsg )

mail( $to, $subject, $responseMsg, "From: " . $HTTP_POST_VARS["esh_formmail_recipient"] );

}

//------------------------------------------------------------------------------------------

function mailReport( $content = "", $from = "" ){

mail( ADMIN_MAIL, "Error@" . HOST_NAME . PHP_SELF, $content, "From:$from" );

}

//------------------------------------------------------------------------------------------

function remove_newline( $str = "" ){

$newliner = "" ; // replace \r\n with $newliner ;

$newtaber = "" ; // replace \t with $newtaber ;

$str = ereg_replace( "\t", $newtaber, $str );

$str = ereg_replace( "\r\n", $newliner, $str );

return ereg_replace( "\n", $newliner, $str );

}

//------------------------------------------------------------------------------------------

function checkPass()

{

global $form_mail ;

global $HTTP_POST_VARS ;

global $HTTP_POST_FILES ;

for( $i = 0; $i < count( $form_mail ); $i ++ ){

$type = strtolower( $form_mail[ $i ][ "type" ] );

$value = trim( $HTTP_POST_VARS[ $form_mail[ $i ][ "name" ] ] );

$required = $form_mail[ $i ][ "required" ] ;

$text = stripslashes( $form_mail[ $i ][ "text" ] );

// simple check the field has something keyed in.

if( !strlen($value) && ( $required == "Required" ) && $type != "attachment" )

return ERR_MISSING . $text ;

// verify the special case

if(

( strlen($value) || $type == "attachment" )

&& $required == "Required"

):

switch( $type ){

case strtolower("Sender's Name") :

break;

case strtolower("Generic email"):

case strtolower("Sender's email"):

if( ! formIsEMail($value) ) return ERR_EMAIL . $text ;

break;

case "text" :

break;

case "textarea" :

break;

case "checkbox" :

case "radio" :

break;

case "select" :

break;

case "attachment" :

$upload_file = $HTTP_POST_FILES[ $form_mail[ $i ]["name"] ][ "tmp_name" ] ;

if( ! is_uploaded_file($upload_file) )

return ERR_SELECT_UPLOAD . $text;

break;

case strtolower("Date(MM-DD-YYYY)"):

break;

case strtolower("Date(MM-YYYY)"):

break;

case strtolower("CreditCard(MM-YYYY)"):

if( $value < date("Y-m") ) return ERR_CREDIT_CARD_EXPIRED . $text;

break;

case strtolower("CreditCard#"):

if( !formIsCreditNumber( $value ) ) return ERR_CREDIT_CARD_NUMBER . $text ;

break;

case strtolower("Time(HH:MM:SS)"):

break;

case strtolower("Time(HH:MM)"):

break;

default :

//return $sErrRequired . $form_mail[ $i ][ "text" ];

} // switch

endif;

} // for

return "" ;

}

//------------------------------------------------------------------------------------------

function formSelected( $var, $val )

{

echo ( $var == $val ) ? "selected" : "";

}

//------------------------------------------------------------------------------------------

function formChecked( $var, $val )

{

echo ( $var == $val ) ? "checked" : "";

}

//------------------------------------------------------------------------------------------

function formIsEMail( $email ){

return ereg( "^(.+)@(.+)\\.(.+)$", $email );

}

//------------------------------------------------------------------------------------------

function selectList( $name, $selectedValue, $start, $end, $prompt = "-Select-", $style = "" )

{

$tab = "\t" ;

print "<select name=\"$name\" $style>\n" ;

print $tab . "<option value=''>$prompt</option>\n" ;

$nLen = strlen( "$end" ) ;

$prefix_zero = str_repeat( "0", $nLen );

for( $i = $start; $i <= $end ; $i ++ ){

$stri = substr( $prefix_zero . $i, strlen($prefix_zero . $i)-$nLen, $nLen );

$selected = ( $stri == $selectedValue ) ? " selected " : "" ;

print $tab . "<option value=\"$stri\" $selected >$stri</option>\n" ;

}

print "</select>\n\n" ;

}

//------------------------------------------------------------------------------------------

// something like CreditCard.pm in perl CPAN

function formIsCreditNumber( $number ) {

$tmp = $number;

$number = preg_replace( "/[^0-9]/", "", $tmp );

if ( preg_match( "/[^\d\s]/", $number ) ) return 0;

if ( strlen($number) < 13 && 0+$number ) return 0;

for ($i = 0; $i < strlen($number) - 1; $i++) {

$weight = substr($number, -1 * ($i + 2), 1) * (2 - ($i % 2));

$sum += (($weight < 10) ? $weight : ($weight - 9));

}

if ( substr($number, -1) == (10 - $sum % 10) % 10 ) return $number;

return $number;

}

// -------------------------- Begin Mail Attachment Functions -----------------------------------------------------------------

function mailAttachments( $to = "" , $subject = "" , $message = "" , $from = "support@lynx.net" , $charset = "iso-8859-1", $cc = "" , $bcc = "" ){

global $HTTP_POST_FILES ;

if( ! strlen( trim( $to ) ) ) return "Missing \"To\" Field." ;

$boundary = "====_My_PHP_Form_Generator_" . md5( uniqid( srand( time() ) ) ) . "====";

// setup mail header infomation

$headers = "From: $from\r\n";

if ($cc) $headers .= "CC: $cc\r\n";

if ($bcc) $headers .= "BCC: $bcc\r\n";

$plainHeaders = $headers ; // for no attachments header

$headers .= "MIME-Version: 1.0\nContent-type: multipart/mixed;\n\tboundary=\"$boundary\"\n";

$txtMsg = "\nThis is a multi-part message in MIME format.\n" .

"\n--$boundary\n" .

"Content-Type: text/plain;\n\tcharset=\"$charset\"\n\n" . $message . "\n";

//create mulitipart attachments boundary

$sError = "" ;

$nFound = 0;

foreach( $HTTP_POST_FILES as $aFile ){

$sFileName = $aFile[ "tmp_name" ] ;

$sFileRealName = $aFile[ "name" ] ;

if( is_file( $sFileName ) ):

if( $fp = fopen( $sFileName, "rb" ) ) :

$sContent = fread( $fp, filesize( $sFileName ) );

$sFName = basename( $sFileRealName ) ;

$sMIME = getMIMEType( $sFName ) ;

$bPlainText = ( $sMIME == "text/plain" ) ;

if( $bPlainText ) :

$encoding = "" ;

else:

$encoding = "Content-Transfer-Encoding: base64\n";

$sContent = chunk_split( base64_encode( $sContent ) );

endif;

$sEncodeBody .= "\n--$boundary\n" .

"Content-Type: $sMIME;\n" .

"\tname=\"$sFName\"\n" .

$encoding .

"Content-Disposition: attachment;\n" .

"\tfilename=\"$sFName\"\n\n" .

$sContent . "\n" ;

$nFound ++;

else:

$sError .= "<br>File $sFileName can not open.\n" ;

endif; // if( $fp = fopen( $sFileName, "rb" ) ) :

else:

$sError .= "<br>File $sFileName doesn't exist.\n" ;

endif; //if( file_exists( $sFileName ) ):

}; // end foreach

$sEncodeBody .= "\n\n--$boundary--" ;

$sSource = $txtMsg . $sEncodeBody ;

$nFound ? mail( $to, $subject, $sSource, $headers )

: mail( $to, $subject, $message, $plainHeaders );

return $sError ;

}

/* ---------------------------------------------------------------------------------------------------

Parameters: $sFileName

Return :

1. "" : no extendsion name, or sFileName is empty

2. string: MIME Type name of array aMimeType's definition.

---------------------------------------------------------------------------------------------------*/

function getMIMEType( $sFileName = "" ) {

$sFileName = strtolower( trim( $sFileName ) );

if( ! strlen( $sFileName ) ) return "";

$aMimeType = array(

"txt" => "text/plain" ,

"pdf" => "application/pdf" ,

"zip" => "application/x-compressed" ,

"html" => "text/html" ,

"htm" => "text/html" ,

"avi" => "video/avi" ,

"mpg" => "video/mpeg " ,

"wav" => "audio/wav" ,

"jpg" => "image/jpeg " ,

"gif" => "image/gif" ,

"tif" => "image/tiff " ,

"png" => "image/x-png" ,

"bmp" => "image/bmp"

);

$aFile = split( "\.", basename( $sFileName ) ) ;

$nDiminson = count( $aFile ) ;

$sExt = $aFile[ $nDiminson - 1 ] ; // get last part: like ".tar.zip", return "zip"

return ( $nDiminson > 1 ) ? $aMimeType[ $sExt ] : "";

}

// -------------------------- End Mail Attachment Functions -----------------------------------------------------------------

//------------------------------------------------------------------------------------------

function appendToFile( $sFileName = "", $line = "" ){

if( !$sFileName || !$line ) return 0;

$hFile = fopen( "$sFileName", "a+w" );

$nBytes = 0;

if( $hFile ){

$nBytes = fputs( $hFile , trim($line)."\r\n" );

fclose( $hFile );

};

return $nBytes ;

}

?>

scottybwoy · November 20, 2008

Underneath $headers = "From: $from\r\n";

add : $headers .= "Reply-To: " . HtmlSpecialChars( $HTTP_POST_VARS[ "Reply_name" ]. " <" . HtmlSpecialChars( $HTTP_POST_VARS[ "Reply_addres" ] ) . ">\r\n";

Change your POST_VARS to the correct $vars_names your using

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How to change the reply email address?

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