freedbill Posted February 28, 2009 Share Posted February 28, 2009 Hi all. I have many years in IT but pretty new to Apache and web hosting so pardon what may be a dumb question. I have Godaddy virtual hosting running Linux with Plesk installed. I installed a php based CRM package (SugarCRM) with no problems. I installed a patch for the CRM product and started receiving a Server 500 internal error. I experimented and learned that I could copy the folder contents to a new folder and all worked well once again, in the new folder. I emptied the damaged folder and inserted a simple index.html as the only folder contents and I still received the Server 500 Internal error. So, here I am with a "damaged???" folder which I can just delete and move on, but I really need to know why this happened, so I can avoid such problems in the future. Quote Link to comment Share on other sites More sharing options...
corbin Posted February 28, 2009 Share Posted February 28, 2009 It was probably a .htaccess file with a syntax error or that tried to use an extension not loaded by Apache. It might not have shown up in FTP since on linux, any file starting with . is considered hidden. Quote Link to comment Share on other sites More sharing options...
PFMaBiSmAd Posted February 28, 2009 Share Posted February 28, 2009 Have you examined the web server error log file to determine the whole error message? Quote Link to comment Share on other sites More sharing options...
freedbill Posted February 28, 2009 Author Share Posted February 28, 2009 Thanks much for your responses Corbin & PFMaBISmAd. Indeed it was a hidden .htaccess file, which I found using PuTTY. Now that I have that information, I can figure out what happened. Thanks again! Quote Link to comment Share on other sites More sharing options...
corbin Posted March 1, 2009 Share Posted March 1, 2009 ;p No problem. Quote Link to comment Share on other sites More sharing options...
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