xeelogix Posted August 12, 2009 Share Posted August 12, 2009 Dear Users, im going to develop a ticketing system for my office that behave like this: - Query OR Email From Client -> Our Tick Sytem - Forwarding Query to related team - Resolving the issue - Update the query and reply So basically this is an idea which i need to be implement. Any idea about you all which help me and any reference website that give me support. Please give a suggestion? very thanks in advance. Quote Link to comment Share on other sites More sharing options...
infiniteacuity Posted August 12, 2009 Share Posted August 12, 2009 I would recommend using google to look for packaged ticketing systems, most (if not all) of them will meet the requirements you state. Quote Link to comment Share on other sites More sharing options...
issuetrackingonline Posted August 25, 2009 Share Posted August 25, 2009 The system I just built is http://www.issuetrackingonline.com/ It's pretty simple to use and seems like it has the same features you want. If you have any questions, just ask. Quote Link to comment Share on other sites More sharing options...
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