xeelogix Posted August 12, 2009 Share Posted August 12, 2009 Dear Users, im going to develop a ticketing system for my office that behave like this: - Query OR Email From Client -> Our Tick Sytem - Forwarding Query to related team - Resolving the issue - Update the query and reply So basically this is an idea which i need to be implement. Any idea about you all which help me and any reference website that give me support. Please give a suggestion? very thanks in advance. Quote Link to comment https://forums.phpfreaks.com/topic/169885-ticketing-system-development-help/ Share on other sites More sharing options...
infiniteacuity Posted August 12, 2009 Share Posted August 12, 2009 I would recommend using google to look for packaged ticketing systems, most (if not all) of them will meet the requirements you state. Quote Link to comment https://forums.phpfreaks.com/topic/169885-ticketing-system-development-help/#findComment-896458 Share on other sites More sharing options...
issuetrackingonline Posted August 25, 2009 Share Posted August 25, 2009 The system I just built is http://www.issuetrackingonline.com/ It's pretty simple to use and seems like it has the same features you want. If you have any questions, just ask. Quote Link to comment https://forums.phpfreaks.com/topic/169885-ticketing-system-development-help/#findComment-905921 Share on other sites More sharing options...
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