Simple e-mail form only working with some e-mail accounts?!

[pixelchicken]

Hi guys,

 

I've been struggling with this for a while and had no luck. I've created a very simple php form for my client and it's sending the results to a hotmail account no worries. My client's e-mail is with activ8 and they are not recieveing a single e-mail from the PHP form.

 

I understand I can 'whitelist' an e-mail address in my client's e-mail account. My question is:

 

a) if this is the solution, which address do I whitelist? As it's coming from a PHP form and not an e-mail address as such, I'm not sure how to tackle this.

 

b) if this is not the solution, what else should I try?

 

Thanks so much for your help guys, I really appriciate it

PXLCKN

[mmarif4u]

At the mean time you can check the Junk/Spam folder. If this does not work.

Your files will be hosted with a hosting company, by sending emails through a PHP form it use the hosting company domains/ips. You can check more with your service provider. So after that you can set in the PHP code 'From', so it will send the email to the correct addresses.

Just a thought.

[PFMaBiSmAd]

It would take seeing your code to be able to even begin to tell you why it is not working.

[pixelchicken]

Thanks guys.

 

Well, the code I am using is below. I don't understand though, as I am recieving the email in my hotmail account just fine. It just doens't seem to be getting through to my client's email.

 

Any further advice very gratefully accepted - I'm a bit lost!

 

Thanks guys..

 

<?php

if(isset($_POST['submit'])) {

 

$to = "CLIENT_EMAIL_HERE";

$subject = "Contact / Booking Form from booking Website";

$name = $_REQUEST['name'];

$email_field = $_POST['email'];

 

$phone = $_POST['phone'];

$comments = $_POST['comments'];

 

$headers = "From: $name via booking website";

 

$body = "From: $name \n\n E-Mail: $email_field\n\n Phone Number: $phone\n\n Message:\n $comments\n";

 

  header( "Location: thankyou_contact.html" );

mail($to, $subject, $body, $headers);

 

} else {

 

echo "Unexpected error. Please contact your website host";

 

}

?>

[teamatomic]

Move the  header() after the mail() and see what happens.

 

 

HTH

Teamatomic

[pixelchicken]

Hmmm... didn't change a thing... 

[greatstar00]

i wonder how u can receive the email in msn, or hotmain when header() before mail()

$headers = "From: $name via booking website";

this should be some email header, not those u specify

 

like from email address (u can put watever address u want, like From: [email protected])

and email's mime type, text/text, text/html

[pixelchicken]

Hi greatstar00,

 

I think I know what you mean. Could you please give me an example of the code I should use for the header then? Or do I just not specify it?

 

I am recieveing the emails in hotmail and my other webmail accoutn so I'm not sure if this is the problem??

 

Thanks...

[greatstar00]

u can set the header as from email

$headers="From: [email protected]";

[pixelchicken]

I just took out the following code:

 

$headers = "From: $name via booking website";

 

And it only bloody worked! I don't really understand why, but it's now coming through into my client's e-mail address.

 

greatstar00, you truly are a great star. You've really saved me here, thanks mate