rklockner Posted July 6, 2011 Share Posted July 6, 2011 After logging into our software, a user is able to go into an account and review information in several tabs. Each tab has a javascript that loads data using $().load(). With most users, it works fine, however, I have come across one user that when clicking on a tab, it checks the session variables (to ensure the user is logged in), and for some reason with this one user, can not establish the session, and instead of loading the correct page, it loads the login page. Since it is with this one user, I assume it is an issue with his computer, but after reviewing settings I can't seem to get it to work. Side Note: I also logged into his account from my computer, and it works fine. Side Note2: This user is located in Canada and recently switched his ISP to Shaw. I'm not sure that this is of any value, but he mentioned that he had issues with other websites since switching. Any thoughts? Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/ Share on other sites More sharing options...
freelance84 Posted July 7, 2011 Share Posted July 7, 2011 My initial thought is: Is there any possible way that he might have set a setting within his browser that is preventing any sessionIDs from being stored on his computer (they maybe being view as cookies)? Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/#findComment-1239532 Share on other sites More sharing options...
rklockner Posted July 7, 2011 Author Share Posted July 7, 2011 That was my thought initially, but the session variables and cookies are being passed elsewhere in the software for this user. I also checked the user's settings, and sure enough, they were set to enabled. I also tried adding the url to the "Safe List" within Internet Explorer, still nothing. I had the user take his laptop to a network that is not his to see if it is possibly a network bug... I've tried everything else, so why not? Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/#findComment-1239536 Share on other sites More sharing options...
freelance84 Posted July 7, 2011 Share Posted July 7, 2011 Which browser and version is this user using? Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/#findComment-1239551 Share on other sites More sharing options...
rklockner Posted July 7, 2011 Author Share Posted July 7, 2011 IE9, but I am also using IE9 (and many others users as well). Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/#findComment-1239582 Share on other sites More sharing options...
freelance84 Posted July 8, 2011 Share Posted July 8, 2011 Hmm. Well he I cant see how a change in ISP could have affected it. But then if sessions are working for him on other sites with the said ISP and the same browser... Maybe ask if he could try your site in one of the superior browsers like firefox or chrome. Also maybe ask why he is using IE... if he comes up with a good reason, let me know because i cant think of a single one. Even if IE9 was completely bug free (which it is NOT), then just on principle alone one should not use IE based on the amount of wasted time mircosoft has caused people over the years... which if totalled up from every computer user in the world must be a phenomenally large number! Rant over. Quote Link to comment https://forums.phpfreaks.com/topic/241264-session-variables-not-present-when-load/#findComment-1239985 Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.