404 Error Has Me Stumped

[crmamx]

I am trying to link to a file in the directory Videos.

 

This code works. It opens the pdf file in a new window.

 

http://southalabamarc.com/Videos/sarcm_app.pdf

 

With this code I get a 404 file not found error:

 

http://southalabamarc.com/Videos/video_f86.html

 

After beating my brains out I called the host and he said the problem was the permissions on Videos was 744 and should be 755. I could not change it in cPanel File Manager so he changed it to 755.

 

I still get the same error.

[Pikachu2000]

There's no reason I can think of for the error other than the file not existing in that directory. Even if the file permissions are wrong, you shouldn't get that error.

[codefossa]

You may need to reload your webserver. You also may have misconfigured the configuration file. My last idea is that you have an .htaccess file screwin' it up for ya.

[crmamx]

Pikachu:

If you remember this is the exact code we developed over a year ago. Everything else works perfectly except I can't get my videos to play. I am testing by keying in the URL in the address bar. I assure you the video_f86.html file is there. Also when I double click on video_f86.html in my Windows Directory it works. But if I key it in the address bar it 404's me.

 

Xaotique:

I am keying these two URL's directly into the address bar. I am not an expert so I don't know what you mean by misconfiguring the configuration file.

 

Keep trying guys because I have run out of ideas.

Edited November 24, 2012 by crmamx

[PFMaBiSmAd]

Where exactly are these files at when you are testing this? You mentioned your Windows directory, but AFAIK the xxx style of file permissions (except for the readonly attribute) doesn't apply to windows servers.

[codefossa]

The server config files. I don't know how else to tell you what they are. I also don't use Windows, so you'll have to Google its location.

 

Also, show hidden files and make sure an .htaccess file doesn't exist in the directory or its parent. If it does, try changing the filename to htaccess.txt (don't delete it) and see if it works. Your site may be set up to use it, and its also there for permissions and whatnot, but it may be blocking you from accessing the file in that directory.

[Pikachu2000]

Clicking on a filename in your windows directory has no relevance to how it behaves online. Your links to videos are handled by passing a $_GET variable your index.php script, so it may help to see what's in that file.

[crmamx]

I hate to do this but the only honorable thing to do is to admit I am just stupid. As many times as I have checked over 3 days I have been making a keypunch error and then reading it wrong. Back to typing school.

 

Thanks so much for your efforts.