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Hi, I have been using Hostgator (shared) for years. Recently, last 4 weeks, almost every week for a day when ever I enter my websites, they give me an error like "Error: No Database Connection", then everytime I contact to Hostgator support and they fix it, but they don't tell me what is really going on with my database system. (They just say my websites are not hacked or something they are doing some update, that is the reason.) So my questions are; 1- What can be the problem that I always have an database connection error and my websites are down for some hours everyweek? (I m not a db expert, so can't figure it out) Is it same with other hostings too? (I have not used any others before) 2- Hostgator users: Do you face this kind of problems too? 3- I have seen the "Web Host List" topic, but i don't know if the list was updated, so I would like to know if you have any hosting suggestions that you don't face this kind of problems. Thank you in advance for your replies.
I am running a registration website where users receive email confirmation after successful registrations. About 4000 registrations/emails per year. Only after real "human" registration is submitted, a confirmation email goes out. I receive 0 spam/bot registrations. Nowhere on my site you will find a page where anyone can just enter email address and receive email without email and "human" verification. I have a Business Plan from HostGator and a dedicated IP address. I am using swiftmailer, and I had been using it for years with no issues until now. Emails are send from email address under my domain (confirmation@my_domain.com) and not through third party email client. On Dec, 1st 2015 I have gotten first email bounce stating that my IP in on Spamhaus list. I did some research and found that my HostGator account did not have SPF enabled, so I enabled it (DKIM was on). I have removed the IP address from the Spamhaus list, but 12 days later I got another bounced email and I am on the list again. CBL utility states: "It (IP) shows signs of being infected with a spam sending trojan, malicious link or some other form of botnet. This IP is infected (or NATting for a computer that is infected) with the kelihos spambot. In other words, it's participating in a botnet." I am not sure what to do about this as this is a web hosting server. All the results I got in regards to " kelihos" were related to business network, and individual computers being compromised. Any ideas on how I can go about fixing this would be appreciated. I am relatively new at all this, so use small words Thanks -Peter