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Freaky 403 Error


Gighalen

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I own a small website hosting company, and my schools Auto Tech program purchased a website (www.bhsautotech.com).

 

The first month they had it, the site worked fine, but now, all http requests from the school campus go straight to 403: Forbidden no matter what (including directories with indexes and file-inclusive URLs). But I CAN login and access the FTP server from the same location.

 

However, other websites (using the SAME ip address and DNS servers) still display as they should.

-www.arabheritagememorial.com

-www.supermanfalcon.com

-www.ms-stormrage.com

 

What can be causing this problem?

 

The county IT guy for all the schools insists the problem is on my end, but how does that explain the other websites on the same IP address and DNS servers still being able to be accessed? I'm thinking that they somehow are blocking HTTP requests to that particular domain name.

 

I have checked the IP deny manager for www.bhsautotech.com and the list is empty.

 

Please help :)

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So all requests from the school to the website show as 403?

On your computer (outside of the school) does it work OK?

 

Get someone in the school to run this in a Command Prompt:

ping www.websitename.com

(and email you the IP address). It sounds like their DNS might be doing something strange. They might be going www.websitename.com, however it could be going to a different IP.

 

-steve

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