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When asking to mark the thread as solved, take note of whether the person is new (possibly go look to see if they've marked any others as solved) then point them in the right direction.  Asking them to click the "TOPIC SOLVED" button, which is below the posts, on the left of the screen, above the Quick Reply box, ain't too difficult now is it? 

 

Also, don't forget to tell them that they'll get jelly beans when they mark a thread as solved.

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When asking to mark the thread as solved, take note of whether the person is new (possibly go look to see if they've marked any others as solved) then point them in the right direction.  Asking them to click the "TOPIC SOLVED" button, which is below the posts, on the left of the screen, above the Quick Reply box, ain't too difficult now is it? 

 

Also, don't forget to tell them that they'll get jelly beans when they mark a thread as solved.

 

lol...was just a thought that i wanted to throw out there

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