Current dissatisfied godaddy customer, HELP ME PLEASE!!!

[phpJoeMo]

Wow, need I say it again, Wow.

 

I am continually amazed at how badly Godaddy falls short every time of being able to answer my questions.

 

Check out this simple script:

$sock = fsockopen("smtpout.secureserver.net", 80, $errno, $errstr, 60);
if (!$sock) die("$errstr ($errno)\n");
fwrite($sock,"ehlo\r\n");
fwrite($sock,"auth login\r\n");
fwrite($sock,"c3VwcG9ydEsdfdsdfscGxhY2UuY29t\r\n");
fwrite($sock,"aFVoZWpzdsdfd2g=\r\n");
fwrite($sock,"mail from: <[email protected]>\r\n");
fwrite($sock,"rcpt to:<[email protected]>\r\n");
fwrite($sock,"data\r\n");
fwrite($sock,"From: 'me' <[email protected]>\r\n");
fwrite($sock,"To: 'someone' <[email protected]>\r\n");
fwrite($sock,"Subject: This is a test!\r\n");
fwrite($sock,"\r\n");
fwrite($sock,"asdfasfffffffffzzzzzzzzzzzzdfasdf\r\n");
fwrite($sock,"\r\n");
fwrite($sock,".\r\n");
fwrite($sock,"quit\r\n");

$a = stream_get_line ($sock,55555);
var_dump($a)."\n";

 

This comunicates irc protocol to my Godaddy email account.  I created this for testing purposes.  Tyring to create a newsletter app.

 

THE SCRIPT RUNS FLAWLESSLY FROM MY LOCAL SERVER!!!!

 

After concluding that the problem was on Godaddy's end, I called them up.

 

After getting the usual back and forth garbage about how the problem is with my script, and they can't help me with that,  I finally made if very clear:  "I will bow a thousand times if you can do this one thing for me..." (speaking to the rep) "ask the admins this very simple and straight forward question:  CAN FSOCKOPEN REFERENCE ANY OTHER HOST OTHER THAN RELAY-HOSTING.SECURESERVER.NET?"

 

After another 5 minute hold this is the response I got:

 

"Not an yes/ or no answer, all I got was: You can certainly try..."

 

Silence.

 

I can certainly try?  That has got to be the dummest response I have ever heard to a simple question any admin should be able to answer.

 

SO HERE IS MY QUESTION FOR YOU, FELLOW PHPFREAKS ... 

 

What is your preferred hosting solution?

[Maq]

I haven't tried many different hosting providers but, if you haven't seen it already, here is "Web Host List" sticky:

http://www.phpfreaks.com/forums/index.php?topic=117475.0

[gizmola]

Did you try and validate things yourself using telnet from a shell on the godaddy server?

 

When you talk about hosting, you have to provide some context: what type of hosting (shared, vps, cloud, dedicated) and how much you can afford to spend a month.  I can tell you for example, that Rackspace support is awesome.  As the old adage goes: you get what you pay for.

 

I have a friend who I created a site for that uses godaddy, and I had to deal with their support on a few things, and I got straight answers from them on a number of esoteric questions even when the answer wasn't really what we wanted to hear.  For example, we found that my friend's server has a gig nic in it, but it's plugged into a 100mb port, and there is no option for him to be moved to a gig switch.  He has a site that streams video content, so this was a concern for us at the time.  He probably gets better support because he pays for a dedicated server. 

Shared/cut rate hosting is going to have crap support in most cases, so I don't think it's something unique to godaddy. 

 

With that said, there are lots of better hosting companies in my opinion.  We have a huge thread on the subject, and I would be remiss if I didn't mention that the company that hosts phpfreaks.com main business is hosting. 

 

See thread Maq posted.