dombrorj Posted November 4, 2011 Share Posted November 4, 2011 I have what I thought was a simple setup but is proving to be complicated. Here's my setup: domain.com with DNS setup at Namecheap. The A record is pointing to Server1 subdomain.domain.com A record is pointing to Server2. The weird thing is everything seems to work fine. The subdomain loads in the broswer properly, email works, etc. But I can't ftp into it via ftp.subdomain.domain.com. My hosting provider suggested I need to get Namecheap to add a cname to for ftp pointing to subdomain.domain.com. So I went over to Namecheap and added: ftp | subdomain.domain.com | cname to fields... Host Name | ip/URL | Record Type This didn't solve the issue and Namecheap support doesn't know how to help. Anyone know how to make this work? Thanks! Quote Link to comment Share on other sites More sharing options...
trq Posted November 5, 2011 Share Posted November 5, 2011 But I can't ftp into it via ftp.subdomain.domain.com. You said the domain is subdomain.domain.com not ftp.subdomain.domain.com. Why are you prepending ftp onto the domain? Quote Link to comment Share on other sites More sharing options...
Wiro Blangkon Posted November 5, 2011 Share Posted November 5, 2011 Hey Dom, If you ping to both domains, do you get the correct IP addresses as response? It could be simply the case that it takes a little bit longer for the DNS settings to your subdomain to take effect. Best regards, Wiro. Quote Link to comment Share on other sites More sharing options...
dombrorj Posted November 5, 2011 Author Share Posted November 5, 2011 Thanks for the help... I pinged both domains and they are tracing to the correct ip. I tried pinging ftp.subdomain.domain.com and the response was "unknown error." Maybe it will take some time for that cname to propagate though as you mentioned. Quote Link to comment Share on other sites More sharing options...
trq Posted November 5, 2011 Share Posted November 5, 2011 What difference is it going to make if you add another subdomain onto your existing? None. All these sub domains point to the same ip. The problem is likely more to do with how your FTP server is configured. Maybe it's configured to only listen to a specific domain? What FTP server are you using? Quote Link to comment Share on other sites More sharing options...
dombrorj Posted November 5, 2011 Author Share Posted November 5, 2011 Hey thorpe, Yeah, that's kinda what I though. It's strange that cpanel, email and everything else works fine, but I can't ftp in. I'm using Smart FTP and just get a "connect failed" error when trying to connect. I believe it's a DNS issue though, because if I type in ftp.subdomain. domain.com into my browser, I get a "Unable to determine IP address from host name ftp.subdomain.doman.com" error. Quote Link to comment Share on other sites More sharing options...
trq Posted November 5, 2011 Share Posted November 5, 2011 You just said yourself that you can't ping ftp.subdomain.doman.com. Besides, that doesn't matter because subdomain.doman.com point to the same ip address. Another subdomain isn't going to make any difference at all. I asked what ftp server your using. Quote Link to comment Share on other sites More sharing options...
dombrorj Posted November 5, 2011 Author Share Posted November 5, 2011 Pure-FTPD Quote Link to comment Share on other sites More sharing options...
Wiro Blangkon Posted November 5, 2011 Share Posted November 5, 2011 Hmmm, not sure how sub-subdomains should be set up, but it may be possible that you have to explicitly make an A record for ftp.sub.domain.com . Quote Link to comment Share on other sites More sharing options...
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