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Building an email management system


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I am about to start a this new project and was wondering if anyone was able to give me some DECENT words of advice. I need to be able to connect up to Gmail accounts and drag in email from a specific folder and display in multiple ways (i.e: list view, singular view).

 

Once these emails have been read  (accessed on a singular view) then I want to pass them into a database and assign them with a ticket number (id). With every reply from the system user there will be an appended footer containing the ticket number. I plan to write some clever javascript to search for a ticket number in every email and compare it with ticket ids stored in the database.

 

Any ideas or thoughts are welcome.

 

 

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