terungwa Posted October 3, 2016 Share Posted October 3, 2016 I am trying to install WAMP on a 64bit Computer with windows version 8.1 installed. I have downloaded the WAMP version for a 64bit system. Following installation, This "httpd.exe-System Error pops up "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem". Fixing the problem above requires installation of the Visual C++ Redistributable for Visual Studio 2015 update 3. I have also installed other recommended runtime libraries. I have downloaded this runtime library (Visual C++ Redistributable for Visual Studio 2015 update 3) from microsoft website but the runtime library installation keeps failing (Setup Failed error). I have pasted below details of the log file for review as well. [129C:2760][2016-10-03T09:07:12]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\ProgramData\Package Cache\{e46eca4f-393b-40df-9f49-076faf788d83}\VC_redist.x64.exe, cmdline: '/uninstall -burn.unelevated BurnPipe.{40571A66-B687-451B-A73F-AB3C54C08E62} {63634010-28A6-4D8E-84CD-A74B4B69E29C} 10004' [129C:2760][2016-10-03T09:07:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\BEMAST~1\AppData\Local\Temp\dd_vcredist_amd64_20161003090712.log' [129C:2760][2016-10-03T09:07:13]i100: Detect begin, 10 packages [129C:2760][2016-10-03T09:07:13]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll [129C:2760][2016-10-03T09:07:13]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll [129C:2760][2016-10-03T09:07:13]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0 [129C:2760][2016-10-03T09:07:13]i102: Detected related bundle: {3ee5e5bb-b7cc-4556-8861-a00a82977d6c}, type: Upgrade, scope: PerMachine, version: 14.0.23506.0, operation: None [129C:2760][2016-10-03T09:07:13]i102: Detected related bundle: {d992c12e-cab2-426f-bde3-fb8c53950b0d}, type: Upgrade, scope: PerMachine, version: 14.0.24215.1, operation: None [129C:2760][2016-10-03T09:07:13]i108: Detected compatible package: vcRuntimeMinimum_x64, provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, installed: {50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C}, version: 14.0.24215, chained: {0D3E9E15-DE7A-300B-96F1-B4AF12B96488} [129C:2760][2016-10-03T09:07:13]i103: Detected related package: {50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C}, scope: PerMachine, version: 14.0.24215.0, language: 0 operation: Downgrade [129C:2760][2016-10-03T09:07:13]i108: Detected compatible package: vcRuntimeAdditional_x64, provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, installed: {EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}, version: 14.0.24215, chained: {BC958BD2-5DAC-3862-BB1A-C1BE0790438D} [129C:2760][2016-10-03T09:07:13]i103: Detected related package: {EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}, scope: PerMachine, version: 14.0.24215.0, language: 0 operation: Downgrade [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false. [129C:2760][2016-10-03T09:07:13]i101: Detected package: vcRuntimeMinimum_x64, state: Obsolete, cached: Complete [129C:2760][2016-10-03T09:07:13]i101: Detected package: vcRuntimeAdditional_x64, state: Obsolete, cached: Complete [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows81_x86, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows81_x64, state: Absent, cached: Complete [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows8_x86, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows8_x64, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None [129C:2760][2016-10-03T09:07:13]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true. [129C:2760][2016-10-03T09:07:13]i199: Detect complete, result: 0x0 [129C:2760][2016-10-03T09:07:14]i200: Plan begin, 10 packages, action: Repair [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86 [129C:2760][2016-10-03T09:07:14]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false. [129C:2760][2016-10-03T09:07:14]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64 [129C:2760][2016-10-03T09:07:14]i201: Planned package: vcRuntimeMinimum_x64, state: Obsolete, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [129C:2760][2016-10-03T09:07:14]i201: Planned package: vcRuntimeAdditional_x64, state: Obsolete, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows81_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [129C:2760][2016-10-03T09:07:14]i207: Planned related bundle: {3ee5e5bb-b7cc-4556-8861-a00a82977d6c}, type: Upgrade, default requested: None, ba requested: None, execute: None, rollback: None, dependency: None [129C:2760][2016-10-03T09:07:14]i207: Planned related bundle: {d992c12e-cab2-426f-bde3-fb8c53950b0d}, type: Upgrade, default requested: None, ba requested: None, execute: None, rollback: None, dependency: None [129C:2760][2016-10-03T09:07:14]i299: Plan complete, result: 0x0 [129C:2760][2016-10-03T09:07:14]i300: Apply begin [2714:2474][2016-10-03T09:07:15]i360: Creating a system restore point. [2714:2474][2016-10-03T09:07:16]i361: Created a system restore point. [2714:2474][2016-10-03T09:07:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: No, disable resume: No [2714:0330][2016-10-03T09:07:16]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu. [2714:2474][2016-10-03T09:07:16]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64 [2714:2474][2016-10-03T09:07:16]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64 [2714:2474][2016-10-03T09:07:16]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart' [2714:2474][2016-10-03T09:07:20]e000: Error 0x80240017: Failed to execute MSU package. [129C:2760][2016-10-03T09:07:20]e000: Error 0x80240017: Failed to configure per-machine MSU package. [129C:2760][2016-10-03T09:07:20]i319: Applied execute package: Windows81_x64, result: 0x80240017, restart: None [129C:2760][2016-10-03T09:07:20]e000: Error 0x80240017: Failed to execute MSU package. [2714:2474][2016-10-03T09:07:20]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart: None, disable resume: No [2714:2474][2016-10-03T09:07:20]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart initiated: No, disable resume: No [129C:2760][2016-10-03T09:07:20]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No What might I do to fix this problem and successfully install WAMP server? . I have attached a screenshot of the error popups for you review. Quote Link to comment Share on other sites More sharing options...
requinix Posted October 3, 2016 Share Posted October 3, 2016 I don't know which download you used but apparently people with that error have been able to get this one to work. Quote Link to comment Share on other sites More sharing options...
terungwa Posted October 3, 2016 Author Share Posted October 3, 2016 I don't know which download you used but apparently people with that error have been able to get this one to work. I had downloaded this version before. But for the avoidance of doubt, I followed your link here to download then install. But I have the same error. Quote Link to comment Share on other sites More sharing options...
requinix Posted October 4, 2016 Share Posted October 4, 2016 Looks like the problem is with installing KB2999226. Can you get a copy of it from here and try installing it manually? At the very least it should give some sort of message if it fails, and hopefully one more useful than 0x80240017. Quote Link to comment Share on other sites More sharing options...
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