Subdomain does not work

[mostafatalebi]

Hello

I have setup a subdomain on my main domain as follows:

 

test.mydomain.com

 

folder: public_html/test

 

I have also tried to create a folder at top level of site, but neither worrkes and the page is redirect to the defaultpage.cgi . what should I do?

[Q695]

is the folder even there?

 

go to localhost if it is on your computer.

[mostafatalebi]

yes the folder is there. All the materials (wp) are there. But it does not work. I have set it to test.site.com and have made the folder also at the proper place (top of the tree, above public_html), but nothing happend. I have also set it as site.com/test/ but again it miss to work.

[jazzman1]

What's happening when you're trying to reach - site.com/test?

 

It redirects you to other page or it just shows you an empty content?

 

And also, is it a dedicated or a shared hosting server?

[trq]

We can't really help without seeing the relevant config.

[mostafatalebi]

so what details shall I put here?

I set the subdomain to test.domain.com

then I set the folder (using cpanel) to be either test or public_html/test but none of them work. When i try to access the subdomain it just shows a default webpage from cgi folder implying that the page could  not be found.

[jazzman1]

The new directory called "test" should be located into the public_html - that's your web root directory, not above the public_html. 

 

So, delete and re-create it again and just create a index.php with simple echo "test page" inside the index.

 

Open the browser and try to reach the index file - your_site.com/test

[mostafatalebi]

I have done that but the same result is achieved again.

[mostafatalebi]

Ha! it works now. It seems something like cache or other similar issues existed. thanks everybody