AndyB Posted July 11, 2007 Share Posted July 11, 2007 One of my not-so-wonderful clients is a chronic slow payer. After sending an invoice/copy of the invoice for annual hosting every month for six months I explained that unless I received payment within four weeks I would suspend the hosting due to non-payment. Four weeks went by, then two more weeks went by, and still no payment. So I redirected the site to a simple page that said "Service suspended due to non-payment of account". Two days later, I get a really snotty email and an even snottier voice mail message about how the site owner was in contact with the Better Business Bureau and intended to file a complaint with them. So I forwarded a copy of each email and invoice I'd sent and asked that the site owner include those with the BBB complaint they were going to file, and offering to restore the hosting on receipt of the outstanding amount (see how fair I am?). I'm not losing much sleep over this Quote Link to comment Share on other sites More sharing options...
barbiscreations Posted July 11, 2007 Share Posted July 11, 2007 ok i dont know about this stuff but i know i would do the same but hold there stff in fo flies and srpics and don't let them get it untill you get paymen and you are not worng i would do the same i wish i can get money to host :{ Quote Link to comment Share on other sites More sharing options...
zq29 Posted July 11, 2007 Share Posted July 11, 2007 You're not alone Andy, we get the same thing every so often. We usually suspend the site around two weeks after payment is due, if we don't hear anything still we get our debt collection company to receive the payment on our behalf, we then terminate the contract between ourselves and the client - They're not worth the hastle to us. Quote Link to comment Share on other sites More sharing options...
jcombs_31 Posted July 11, 2007 Share Posted July 11, 2007 Aren't people wonderful! Quote Link to comment Share on other sites More sharing options...
AndyB Posted July 12, 2007 Author Share Posted July 12, 2007 Strangely enough, my reasoned email generated a response along the lines of "Oh, I thought that .... and I've sent a check today to cover the outstanding amount". Nothing even close to an apology for going off the deep end. Soon as the check clears I'll restore the site Quote Link to comment Share on other sites More sharing options...
cmgmyr Posted July 12, 2007 Share Posted July 12, 2007 glad everything worked out! I get that stuff too. ...gotta love people! Quote Link to comment Share on other sites More sharing options...
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